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Acrobat for Windows and Mac

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Acrobat for Windows and Mac

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598 results found

  1. 1 vote

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    Need Info  ·  1 comment  ·  Cloud Storage  ·  Admin →
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  2. When printing an Excel workbook, if any of the tabs have "autofit" turned on, or a Shrink to Fit percentage, the output PDF has different size pages, rather than being shrunk to fit.

    For example, print a simple workbook tab with 90% scaling on 8.5x11 paper, and the PDF created measures 9.44x12.22 inches. It should be 8.5x11 inches.

    This causes strange behavior during continuous scrolling, as the user expects to see the same size page boundary (A4/Letter) and they are all different. Other non-Adobe PDF software does not do this.

    1 vote

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  3. Within Adobe Acrobat there are options to Create a Portfolio of documents or to use the Attachment feature to create a group of documents. While keyboard shortcuts allow you to browse some of the menus, get to the document list, and select a document from the list. However, there is not a keyboard short cut to read the document in the view or to access the Open Document link. It seems to be only available through mouse selection.

    This places users of these features at risk because the end user can't access the document to read it using only keyboard…

    5 votes

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    Hi,
    As I can see, the issue is related to keyboard keys, Please follow the below controls to access the Open Document link.
    Use tab to click on Attachment in Left Hand Pane. Press tab multiple times to bring the focus on the Option menu. Click Enter and Use arrow keys to navigate inside Options menu items. This resolves your access to Open Document Link.

    Secondly, Use Ctrl+Shift+Y and then Ctrl+Shift+V/B to read the document using Read out loud feature. You can alternatively see it in View Menu → Read Out Loud → Click Activate ROL → Click Read this page/ end of the document.

    Please confirm if this resolves your issue.

    Thanks
    Rachit

  4. Export to excel is combining part of the data into a single column. In the attached file, line G on Table 2 is being combined.

    1 vote

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  5. Acrobat Pro DC does not convert files as well as Acrobat XI Pro. I was told by support that developing code to convert every font is not possible; however it was possible for XI Pro. I don't want bells & whistles. I just want software that works. Attached are files converted via XI Pro and via Pro DC. Converting as a print file works but it is very inconvenient. I have lots of Word and Excel examples which I can send to someone. I do not want to attach confidential files in this type of forum.

    2 votes

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  6. Acrobat DC 2020 (20.013.20064)
    MacOSX 10.14.16

    Exporting PDFs in Acrobat DC 2020 to Word (.docx or .doc) embedded raster images with (rastered) text (e.g. maps etc.) are blurry/with low resolution in the resulting Word document. This is especially the case if the export OCR option is clearly disabled. Other raster images (without text) are not affected. Embeeded raster images in the source PDF can be jpg or tif with "high" resolution like 300 or 600dpi and the result is allways the same bad quality for raster images with text (either source format of the embedded images), but as good as…

    1 vote

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  7. i get the following error when i try to use the fill and sign function. i get attach the signature, but not use any other portion of the functionality. pls advise fix

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    Thanks for sharing the issue details. Requesting you to please provide the following :

    1. Go to Help > Check for Updates. Please update to the latest version if not already done.
    2. When do you encounter this error? Can you share detailed steps?
    3. Does this happen with every PDF or specific PDF?

    Regards,
    Sandeep

  8. I get repeated hard-reboot crashes when creating PDFs from relatively small simple Word documents. I follow the instructions, remove and re-add the plugin, still it can take 20 minutes to get a 9-page, no images or links Word document to PDF correctly. Please fix this.
    Windows 10, Acrobat Pro DC version 2020 (latest), Microsoft Word and Excel 2016.

    1 vote

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  9. 1 vote

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    Need Info  ·  0 comments  ·  Creating PDFs  ·  Admin →
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  10. I want to report a bug in the read-out loud feature of Acrobat Pro DC. I’m using a Mac (Mojave), and I have already set its accessibilty options to my favorite system voice and speaking rate. I thought I’d have a PDF doc read out aloud while I work on some graphics. The default voice was meh-next-to-terrible, so I looked under preferences for an option to change voice. I found it and was happy to find a long list of available voices, including the ones I already have installed on my computer. So I selected my favorite voice and tried…

    3 votes

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    Hi,
    Thank you for connecting with us. I understand your concern here. Currently we have to select the voice from Preferences and then check the voice on pdf.
    Also we have kept this request in our radar. We currently do not have any plan to implement it but you may see it in future releases.

    Thanks
    Rachit

  11. I have to convert files from Word to PDF and in this case I need to convert multiple pages from PDF to Word. I have five folders, 150 pages per folder. I just spent an hr with with a Adobe assistant and all i can do is 10 pages at a time. Not helpful at all.

    2 votes

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  12. When attempting to export a pdf to a jpg, png, or tiff an error stating that the image is too wide to output occurs. This only happens with some files, but not all.

    We were able to convert the pdf using your online tool.

    1 vote

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  13. Even in the latest public beta of MacOS 11, overall performance of Acrobat is sluggish. The app may take over a second to respond to a page scroll request via track pad and scrolling will be choppy.

    1 vote

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    Hi,

    Sorry for the issue that you are facing here.

    We tried this at our end but couldn’t get a reproducible case.

    Could you please share your BigSur Beta10 Machine configuration/System Information?

    Also could you please share a Screen recording video of the sluggish behavior that you observe?

    Thanks
    Ayush Jain

  14. 1 vote

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    Need Info  ·  amukherj responded

    Sorry for your inconvenience.
    It seems InDesign hangs for you. It is not clear how Acrobat is involved in the process. Can you please explain the workflow?

  15. PDF files that I created are being password protected randomly. This is a major issue because i need to be able to edit/merge these files for work. I did not set up or request a password to be added so I have no idea what password it is looking for.

    2 votes

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    Need Info  ·  amukherj responded

    Sorry for the inconvenience, though this sounds very strange. Can you kindly share the steps you are following to create the pdf. I am asuming it is asking for a password when you are trying to reopen it later – correct me if it is not so.
    Also share the version of the software you are using as well as the version of the Operating system.

  16. As we need to put company stamp on big documents having 100+ pages so we had made an image file and added in Fill & sign section but since it doesn't have option to insert the stamp on all pages of documents it results in time taking job.
    So, i request you to look out for solution & add the required update in the Acrobrat DC

    3 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  17. Tried converting several PDF files with the same format into Excel, two colums get incorrectly combined on all of them, this doesn't happen when using a different, free, online service.

    Case ID: ADB-14769668-X1X4

    1 vote

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  18. If I change the document to fit to one page, every time I push another bookmark in the document it is back to full page scrolling view. It takes forever to scroll through one page of document in this view for some reason. Please fix this feature.

    1 vote

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    Hi

    Thanks for Reaching out to us for your concerns.
    Looks like the Zoom settings of your bookmark are set to FitWidth.

    Requesting you to kindly change the Zoom properties of your bookmark to set it to FitPage or Inherit Zoom.

    Let me know if that helps.

    Thanks
    Ayush Jain

  19. While exporting data from PDF to Excel some pdf data is not getting exported in excel. I never experienced this issue in previous version

    As per Attachment Group id Mentioned in PDF is 711455, however Exported excel have group id as 71145. so it is missing last digit. I have 250 plus pages in pdf all pages have similar issue with group id.
    Old version never had this issue

    1 vote

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  20. Bug: Very slow to move form fields and copying formfields to another pdf pastes them 90 degrees fault

    1 vote

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    Need Info  ·  1 comment  ·  PDF Forms  ·  Admin →
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