721 results found
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Reading Order Tool and Highlighting Content is Inaccessible to Screen Reader Users
Bug: The Reading Order Tool, and / or Highlighting content in a PDF document for tagging is inaccessible.
Steps to reproduce:
1. Using Acrobat Pro DC 2019 under Windows 7 / 8 / 10, open an untagged PDF for which you do not have the source file.
2. Preferably, launch a screen reader such as NVDA (http://www.nvaccess.org) or JAWS 2019 (www.freedomscientific.com)
3. Attempt to begin tagging portions of the document. For most people, this is done using the reading order tool found in the accessibility tools.
4. Once in the reading order tool, attempt to select…1 vote -
Auto Tag a Single Page
Acrobat's new Autotag utility re-tags the entire document.
Sometimes most of the PDF is fine and I just need to correct one page or a portion of content that I've selected.
But we can't do that: right now, it's all or nothing.
Give us the option to autotag the entire document, a single page, or the content we have selected with our cursor. Keep the other tags that are already in the PDF.
8 votesHi,
I believe the suggestion given by Chris will fulfil the requirement.
Further, we have it in our radar and will implement it in the future.Thanks
Rachit -
Keyboard Shortcut for "Find Tag"
Need a keyboard shortcut when working in the Tags Panel to Find Tag From Selection.
This utility is used a bazillion times a day by those who must make accessible PDFs.
2 votesThanks for raising the issue. Please check our new features in the latest updates.
Thanks
Rachit -
Bulk autotag documents
Add droplet or "multiple file" option for bulk autotagging to speed the conversion of scanned (as image) PDFs to accessible PDFs.
2 votesHi,
Since we haven’t heard from you, I believe the issue is fixed for you.Feel free to contact us if you have any issue.
Thanks
Rachit -
Streamline accessibility process from Word, PLEASE
If a document passes MS Word accessibility standards, throwing errors as a pdf is time-consuming and just plain wrong. I'm trying to teach faculty and staff at a college how to do this and it is SO cumbersome! Just for a simple, one-page doc, passed all chekcs in word, still getting 2 errors as pdf and I cannot even FIND the tags panel in spite of multiple searches. Arrgghhh! Frustrating and disapointing for those of us trying to make all learning materials accessible for all students, including those who are blind, vision impaired or using screen readers!
2 votes -
"Combing files in Acrobat..." is not combining .HEIC files
Working on Windows 10 Enterprise, Version 1803, OS Build 17134.523
Acrobat Pro DC, Version 2019.010.20069When combining a list of files, Acrobat will not actually combine the file type HEIC. Everything else is combined but there is no indication in Acrobat that it left the HEIC files out. When combining dozens of files, it is easy to miss this issue.The "Files" attachment shows two PDF's and an HEIC file that need to be combined. When I select all, right click, "Combine files in Acrobat...", I get the results in the "Results" attachment. All that appears is the two PDF's.
1 voteHi
Acrobat does not support .Heic files. In case, you want to combine it, you can print it to PDF from native application and then combine it.
Thanks
Tanvi -
Oversimplified or just not user friendly?
This is just a general reflection that I, as a occasional user to Acrobat DC, no longer understand how simple things like draw lines and write text on a existing PDF work. More complex things like sign, sharing etc - functions that I don't have any interest in using, is easier to understand. Is this really the functions the ordinary user wants? Or is Acrobat no longer a tool for me?
2 votesHi,
Since we haven’t heard back from you for so long, We are closing this thread.
If you still face any issue, do let us know
Thanks
Ayush Jain -
Dropdown empty default value
if i create form i need to create dropdown where is default empty value and user chose something only if he need it
1 voteBasically, a drop-down field can’t have a completely blank value (unless you set the values using a custom script).
You can add a value that’s a single space, though, or an underscore, or something like “SELECT ITEM” and set it as the default value.
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I just need to be able to measure stuff on pdf drawings.Is there another product which does this more simply?
I am a construction estimator. I just need the ability to measure from drawings quickly. Does Adobe have another product that does this and without all the bells and whistles?
1 voteHi,
Since we haven’t heard back from you for so long, We are closing this thread.
If you still face any issue, do let us know
Thanks
Ayush Jain -
Dynamic menu - Hit or Miss
Edit Menu > Form Options: does not always show when opening a Form PDF. In Acrobat Standard DC it is hit or miss as to if the Edit Menu show the Form Options selection.
What makes the 'dynamic menu' feature sense a pdf form?
1 voteEdit > “Form Options” > is visible (default) in following two cases -
1. A reader extended PDF is opened in Acrobat.
2. A distributed PDF.The menu option is also, available in same session for a non-Reader Extended PDF (or non-distributed) if they are opened with a Reader Extended PDF (and/or Distributed PDF).
That ways the “Edit > Form Option” stays visible until user exit Acrobat application.Please note, Edit > “Form Options” > does not appear when we are creating form from scratch because as an author he/she has the advantage of using Prepare Form Tools.
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Adobe crash
My Adobe Reader DC crashed on my Mac and I can´t close it, restart it or anything. Even I can´t restart my laptop because is still open. I am trying to log in my account, but this is also not working (still waiting for the reset password mails). I don't now how to delete the program and reinstall it.
1 voteMarking this issue as resolved as there is no response from the user.
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unsupported fonts
there are lots of fonts that become nonsense symbols when we open a PDF...it would be handy if we could back our, right click and open a PDF as an image, then it would not be an issue.
1 voteHi,
Since we haven’t heard back from you for so long, We are closing this thread.
If you still face any issue, do let us know
Thanks
Ayush Jain -
Issue with pdf files coming from Nitro 9
When combining pdf files coming from Nitro 9, in some cases I have issues with some sentences. There are missing letters.
It doesn't appear each times, but when it appears it is always the same mistake1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Correct Hebrew reading order in PDF
When exporting a PDF from a Hebrew InDesign file, where the tagging order is correctly set from RTL and Adobe World-Ready Paragraph Composer is checked, the screen reader (JAWS in this case) reads the Hebrew text backwards. Is this something that is currently supported?
1 vote -
I was having problems getting Abode to work so cancelled my subscrition. Now all the invoices using abode have been deleted
I was having problems using abode so cancelled my subscription from frustration. All my invoices were done on this system and now I have no record. Why were the invoices removed from my system when I cancelled my subscription, they were done while I was paying to use it and I want them back
1 vote -
fill and sign entries stay editable
fill and sign entries (text inputs into forms) are initially editable but then lose editability for unknown reasons. When filling in a large form I need to be able to go back and change entries. Why do my entries stop being editable??
1 voteEntries in Fill and Sign will stop being editable once you apply a signature/initial to document and then save it.
Regards,
Sandeep -
give user ability to cancel subsriptions
please give users the ability to cancel subscription when no other options adobe states the instructions. user has called several times, chatted several times, user has contact credit card company and paypal and adobe. adobe reponds with same solutions that dont work and even closes tickets that are unresolved, provide excessive wait times making it impossible to cancel membership. requestred assistance from law enforcement and other and other agencies as adobe s obtuse consideration is too take your money with no soutions. adobe appears to employ mentally impaird personnel that are unabke ti decipher common english thereby abdoning common sense…
1 vote -
pdf extension for microsoft edge browswer
An extension for PDFs in Microsoft Edge is needed so PDFs can open in Acrobat (or Reader) instead of the browser
1 vote -
No se encuentra IMSLib.
Problema de instalación no se encuentra IMSLib. Los servicios de Acrobat no funcionan.
Ricardo Rojas 21/12/20181 voteNo response from customer for 3 months.
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zoom out while typing
I don't understand what I'm doing to make this happen, but when I am typing using fill and sign the page starts zooming out when I type certain keys. It didn't do this before the last update. I've noticed it happens when I type 1 or 2. Is there some shortcut I'm calling without noticing? How can I make this stop?
1 voteHi,
We have made some fixes around this area. Can you please update to the latest version : Go to Help > Check for updates.
Do let us know if you still observe the crash after updating to the latest version (2019.010.20069).
Regards,
Sandeep Grover
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