I was having problems getting Abode to work so cancelled my subscrition. Now all the invoices using abode have been deleted
I was having problems using abode so cancelled my subscription from frustration. All my invoices were done on this system and now I have no record. Why were the invoices removed from my system when I cancelled my subscription, they were done while I was paying to use it and I want them back
-
Anand Sri Bhattacharya commented
Hi there!
I am sorry for the trouble you had. You may get an invoice for a canceled subscription through your Adobe account.Please sign in to https://account.adobe.com/ with your Adobe ID through which you purchased the subscription.
In the top navigation bar, click Plans.
In the left pane, click Order History.
Click the order number for which you want to print the invoice.
In the Billing History section, click View PDF next to the invoice that you want to print.
To print the invoice, click the PDF viewer’s Print icon, or choose File > Print in your browser.If you still experience any issue, please share your Adobe ID associated with the subscription on 'doccsup@adobe.com'
Please mention your name and my initial 'Anand Sri' in the subject line of the email. We'll share the update over the same email.Thanks,
Anand Sri Bhattacharya | Community & Social Support Sr. Consultant | Document Cloud | Acrobat | Adobe