525 results found
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Acrobat DC is disabling the lights when vertex colors are used in the U3D input file, is there any way to overcome this?
I have created a U3D file with a mesh and vertex colors. I have created a PDF file using the Latex tool.
When opening the PDF file in Acrobat DC, I see that the lightning is disabled. This does not happen when the U3D file uses material colors instead of vertex colors.1 vote -
3D-PDF
Warum fehlt bei der neuesten Version die Möglichkeit aus den 3D-Dateien eine 3D-PDF zu erstellen?
1 vote -
BE able to save Sections as a PDF rather than the whole document when PRINT action does not allow subsections to be saved through printer di
BE able to save multiple subsections and bookmarked Sections as a PDF rather than the whole document when PRINT action does not allow subsections to be saved through printer dialogue. Going to save as just saves the whole document again. NOT the selected Subsection or multiple pages.
1 voteHi,
Thanks for your valuable feedback.
We have recorded it as a feature request in our database.
However saving multiple pages to PDF option is there. You can give selected pages in ‘Pages’ option on print dialog.Best Regards!
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Platform confusion
I recently got a new machine and moved my DC pro account over. Turns out I somehow ended up with the classic version and spent a few hours trying to figure out why I was having a lack of features on this new install. I'm just really annoyed that something so simple as notifying me that I'm not installing the right variant of a purchased product has cost me so much time.
1 vote -
Acrobat add-in for Office create pdf from part of document
I would like to be able to create a pdf using only part of a document using the Acrobat add-in for Microsoft Office.
It is important that the section of the document contain all the bookmarks relevant to that sections.
Extracting pages from the full document leads to a pdf with no bookmarks.
The only way I've found so far is to delete the unwanted pages and then to delete the unwant4ed bookamerks.
1 voteThanks for your feature request. It is under review.
Will keep you posted.Thanks
Tanvi -
Viewable layers or levels of content on single page
We use text boxes or callout tool to "balloon" customer prints with several different colors representing the type of feature or dimension. Would like to be able to view the different colors by "groups" or "layers" in any combination. Current use of layers does not work as it imports each separate ballooned print over the other and are only visible by toggling between but not in combination with each other. Have talked to adobe direct and verified there is no support for this type of function at this time. Seems like a simple feature to me, we have used this…
1 voteHi
Thanks for sharing your feedback.
Your feature request is under review. We will keep you posted with its status.Thanks
Tanvi -
Bug Report - Using Tools (esp Redact tool) causes wheel of death. HELP
Hi I'm having continual issues with using the Redact and Combine tools. Whenever I use these tools and attempt to save the document, I get the wheel of death and have to force close Adobe. When I go to where I saved the document, I get an error message saying "There was an error opening this document. The file is damaged and could not be repaired."
1 vote -
[Bug report] Unable to locate the Paper Capture recognition service under Acrobat DC Pro
Fail to locate the path of OCRLibraryInf.dll.
Problem exists every time when attempting to export a PDF file to .docx file or text recognition under "Enhance Scans" tab
I have attempted to restart the computer and even reinstall the software/ perform cleaner tool, but the problem remains unsolved.
Environment: Windows 10 Home 64bit version
Other related applications: Readiris Pro 15, Acrobat X Pro, Adobe CS6 Design and Web Premium1 votePlease run Acrobat Cleaner, reinstall Acrobat and then copy the files from the Paper Capture folder to the plug_ins folder.
You can found Acrobat cleaner at http://labs.adobe.com/downloads/acrobatcleaner.html
You can also go to the link for more details
https://forums.adobe.com/message/7620746#7620746Thanks.
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Faster loading of Signature Image File
It takes to long loading signature image file, after start-up of Acrobat.
It may be the file, which is lightweight, or sync with online account in general at that moment.
4 grey blue squares rotate aout 3-5 sec.
1 voteHi,
Thanks for reporting this issue. We have informed this to our engineering team and will let you know in case of any updates.
Regards,
Sandeep -
I SPENT TWO DAYS SCANNING TWO VERY LARGE FILES INTO THE COMPUTER, NOW IM GETTNG AN ERROR SAYING THAT THE FILES COULD NOT BE OPENED OR REPAIR
I SCANNED A VERY LARGE AMOUNT OF PAPERWORK APPROXIMATELY 400 PAGES INTO MY COMPUTER YESTERDAY AND TODAY AND NOW I CANNOT OPEN THE ITEMS (2) WARNING SAYS "ERROR CANNOT OPEN FILES DAMAGED AND CANNOT BE REPAIRED" WHAT CAN I DO? IS THERE A WAY I CAN RETRIEVE MY WORK AND POSSIBLE BREAK IT DOWN INTO SMALLER SEGMENTS?
1 voteHi,
We need some information to understand and resolve this issue:
- Acrobat version
- Scanner details
- Scan settings
- Number of pages scan
- Does it happen for small files also or only for these bulk scanned files.Thanks.
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Allow selecting sheets I want when combining macro enabled excel sheets
Allow users to select which sheets they need when combining macro enabled excel sheets like it does when combining non macro enabled excel sheets.
1 voteHi,
Thanks for bringing this issue to our notice. Your valuable feedback helps us improving our product. We have logged a feature request for this issue. While we do not have any plans to work on it in immediate future, we’ll have it in our radar and might revisit at an appropriate time in future.
With Best Regards!
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Check box changes to Signature field type arbitrarily
After creating a checkbox, changing its name, modifying its size and assigning "Signer 1" as the participant role, it changes to Signature Field Type.
Demonstrative Video Attached.
Best,
Christian
1 vote -
To have the option to turn off messages when I add/or place a signature
To have the option to turn off messages when I add/or place a signature, really annoying. Otherwise, I like the product, I use it everyday
1 voteThanks for providing your feedback. We will share your concern with the engineering team and will let you know in case of any update.
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Can't save Extracted page
Working on a MAC (mac OS High Sierra v 10.13.2 updated 12.14.17) in Acrobat Pro DC v2018.009.20050
I think this problem started right after OS update.
Open a PDF document, extract a page, and now want to save that page.
A Save As PDF window opens but it is empty and you can't do anything. If you try it too many times it will lock up acrobat and you have to force quit. Does the same thing if you want to do a save as to an existing file and rename etc. Screenshot attached.1 vote -
Make it easier tobookmark pages in thumnail view
Make it easier tobookmark pages in thumnail view
1 vote -
Bug: Acrobat file created by InDesign export cannot be reduced in size; hangs Acrobat
A PDF which was created via an InDesign export, cannot be reduced in size in Adobe Acrobat Pro DC. It hangs Acrobat during the Reduce in Size option.
I have isolated the cause of the problem to the final letter "x" that was added at the end of the text in the Indesign CC file.. I will try to see if I can attach that file. I have attached a ZIP-compressed Adobe InDesign CC 2018 package. I have also attached the PDF file.
This problem is keeping me from reducing in size a very large file.
1 vote -
Distiller does not show all presets and not sorted
I have several settings/presets saved in the folder:
/Users/saschabucher/Library/Application Support/Adobe/Adobe PDF/Settings
But only some of them are showing up in the Distiller settings dropdown where you can set the preset. The ones showing up are not even in the alphabetic order. This is maybe related to the issue in InDesign where the script panel is also not anymore ordered.
This is may just cased by OSX High Sierra and SSD.
1 voteHi,
Thanks for your valuable feedback.
For Distiller setting dropdown not in alphabetic order we have logged a bug in our database.
And Setting which are not showing in dropdown this is not reproducible at our end. Can you please try reinstalling and updating Acrobat if its not updated to latest version? Let us know if this issue is still there.Best Regards!
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Convert Colors progress bar shows incorrect page number
When converting colors on a multi-page PDF file, after clicking OK, the progress bar that appears starts with showing "Converting Page 0" when it should be "Converting Page 1". Probably just using the pages array index (being zero based).
1 voteHi Rick, very fine observation that is, we have raised this to our engineer team.
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designer's pdf inspector
It would be great to have a pdf inspection mode to easily select items in the pdf and get printing specs on it like the ink type (pms, cmyk) and color used (pms 281, C100M60Y0K6), the font, the resolution of an image as dpi at the current used size, etc.
1 voteHi,
Thanks for your valuable feedback. We have recorded it in our database.
However,Before printing you can check default value through:
Go to ‘PrintProduction>outputPreview’
Select ObjectInspector from preview drop down and you can check default value.
Hope this will serve you purpose.
Please keep updating.Best Regards!
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Bug report: In Acrobat Pro DC, PDF size reduction hangs app
In Acrobat Pro DC, I try to reduce the size of a PDF file and Acrobat hangs. I have to Force Quit Acrobat. The PDF was originally an export from InDesign CC.
1 voteThanks lee for reporting. We are also trying to reproduce the issue on our end, meanwhile it would be great if you can attach the indesign CC file.
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