Skip to content
← Acrobat for Windows and Mac

Feature request / Bug report

Acrobat for Windows and Mac: Exporting PDFs

Categories

JUMP TO ANOTHER FORUM

(thinking…)

I cannot hit the Save As button. It just gets stuck in limbo

When exporting PDF's or trying to save any document for the first time, the SAVE AS option is not working. It just turns white and gets stuck in limbo.

1 vote

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Jeanmarie shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • AdminGirija Agarwala (Admin, Adobe) commented  ·   ·  Report

    Please try the steps below to disable the online storage when saving files.

    1. Launch Acrobat
    2. Go to Edit -> Preferences -> General
    3. Uncheck the box for “Show online storage when saving Files”
    4. Click “OK”
    5. Close Acrobat
    6. Re-launch it

    Please let me know if this doesn't solve your issue.