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Acrobat for Windows and Mac: Installation and Licensing

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error using acrobat during free trial

I downloaded the free trial and in the browser, it tells me I have 6 days left in the trial, but when I open the program on the desktop, it tells me that my trial expired.

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Anonymous shared this idea  ·   ·  Report…  ·  Admin →
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Under review  ·  AdminKaran Malik (Admin, Adobe) responded  · 

Hi,

Thanks for bringing this to our notice. We have forwarded this to relevant team to look into and if any further information required, we will get back.

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  • Jon Chown commented  ·   ·  Report

    I am having a similar problem. I started the trial last night, and it worked fine. I closed Acrobat and shut the computer down overnight, and now the trial doesn't work anymore.

  • Jerry Erturk commented  ·   ·  Report

    I'm a multi year monthly subscriber w LR, PS. I had a similar issue, w/days left in trial, and lost three days of work invested with the Acrobat trial. Worst loss of time in decades of using computers.

  • AdminRavi (Admin, Adobe) commented  ·   ·  Report

    Hi,

    Have you used Acrobat DC trial on this machine earlier ? You can't get free trial if you have used it in the past on the same machine.