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Feature request / Bug report

Acrobat for Windows and Mac: Editing PDFs

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Error message "Unknown error" when trying to edit

Acrobat Pro DC loads the attached PDF file correctly but when try to edit it gives the error “Adobe Acrobat has encountered an unknown error”.

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Philippe Gendrot shared this idea  ·   ·  Report…  ·  Admin →
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  • Kim commented  ·   ·  Report

    How can this be marked resolved, when clearly it isn't?

  • Anonymous commented  ·   ·  Report

    I have the same problem. Its my second day using it and if it keeps up the program will be uninstalled.

  • Anonymous commented  ·   ·  Report

    Click Print. Print to PDF. Save the document. It will know let you sign!

  • Roya Aryaee commented  ·   ·  Report

    I have the same problem and it is really annoying! Any solution yet?????

  • Kate commented  ·   ·  Report

    I had this same issue. Any solutions yet?

  • DeputyPDF commented  ·   ·  Report

    Spent 20minutes downloading Acrobat DC. Get this error and these workarounds don't work for me. Now will uninstall and cancel. Waste of time

  • Anonymous commented  ·   ·  Report

    These steps successfully fixed my file:
    Could you try the following and let us know if it works:
    1. Open the PDF.
    2. Select File → Print from the top menu.
    3. Select Adobe PDF as the printer.
    4. Print.
    Now try and reproduce the problem with the new PDF.

  • Glenn commented  ·   ·  Report

    This is getting annoying. Having the same problem over and over again. WHAT IS THE FIX ADOBE!!

  • Hemal Agrawal commented  ·   ·  Report

    I have the same problem. I edited a day before and it worked perfectly. I tried doing this but I have comments that loses in the new file. Help me out with this.

  • Anonymous commented  ·   ·  Report

    Has Adobe fixed this glitch yet? None of these work-arounds has worked out for me....still unable to save any edits to pdf documents; running Windows 7 Professional with Adobe Acrobat DC.