Error saving when destination folder name is changed
Changes are not able to be saved when source or destination folder name of document is changed while editing. Changing folder names is common on Mac OSX and applications typically do not have issues tracking folder name changes while the application and document is open.
- To reproduce on OSX, open a PDF document and make edits. Change the name of the folder the PDF resides in. Attempt to save changes. Acrobat shows this error "The document could not be saved. The file may be read-only, or another user may have it open. Please save the document with a different name or in a different folder." Choose another folder on the system that has not been changed and attempt to save the document. Acrobat shows this error on any other folder "The document could not be saved. A file error has occurred."
- Mac OS 10.12.6. Adobe Acrobat Pro 2018.009.20050. No plugins installed
- Expected result is changes to document can be saved in any location without being lost.
- Changes to document are lost due to this error.
2
votes
DS
shared this idea
The error is expected since you are changing the source folder name while the file-inside is in Write-mode.
You can try Save As to not lose any changes.
Just for information, on windows – you cannot change the source folder name while a file, is in write-mode.
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Aygun
commented
Your response and solution (digvijay singh bisht) does not solve the issue. The work is lost as it is detailed above. This has happened to me on number of occasions. At times when the folder name was not changed.