Bug Report - Acrobat DC opens, but nothing shows.
When opening Acrobat DC on Mac OS (High Sierra 10.13.3) the icon 'bounces' in the dock, shows that it's open, then is unusable. If I click the icon in the dock, nothing happens. If I control-click, and select 'Show All Windows', a blue halo appears where an application screen should be, but there's nothing there. When selecting a PDF to open, if Acrobat is 'open' nothing happens. If it is not, it goes through the normal startup with the bouncing icon in the dock, then nothing happens. I have uninstalled and reinstalled the app a few different times now, as well as rebooted the Mac multiple times (both before and after a clean install). Any thoughts on why this is happening, or how to fix it?
Some system info:
- iOS High Sierra 10.13.3
- 2016 MacBook Pro 13-inch
- 2.9 GHz Intel Core i5
- 8 GB 2133 MHz LPDDR3
- Intel Iris Graphics 550 1536 MB
Matthew
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Anonymous
commented
I have the same issue - very frustrating