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Feature request / Bug report

Acrobat for Windows and Mac: Editing PDFs

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unable to edit pdf

unable to process the page because the paper capture recognition service has experienced an error. code 10001

i uninstalled and reinstalled software
i signed in and out
problem has been on going over 4 days

1 vote

vargas.a shared this idea · Aug 17, 2018 · Report… · Admin →

Need Info ·

AdminGaurav Sharma (Software Engineer, Adobe) responded · Sep 12, 2018

Hello,

Please share the OS and Acrobat DC details.
If possible share the file as well.

-Gaurav

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