Crash opening Output Preview window
Crash when trying to open the Output Preview window in Acrobat.
Architecture: x86_64
Build: 19.8.20074.305283
AGM: 4.30.81
CoolType: 5.14.5
JP2K: 1.2.2.41572
This is since the latest update, sometimes the preview window does open, but mostly the complete program crashes. This happend with several documents.
Anonymous
shared this idea
Good to know that the issue is fixed now.
Closing this thread here
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Anonymous
commented
The update has fixed the problem! Thanks!
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Anonymous
commented
Mac 10.14.2 update fix it! Thanks!
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AdminGirija Agarwala
(Admin, Adobe)
commented
Mac 10.14.2 is live - https://support.apple.com/kb/DL1986?locale=en_US. Please let us know if the issue is resolved after the update
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Luke
commented
Same problem here, but only on some of our machines. They're all running 10.14.1. Hopefully this is fixed soon!
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AdminGirija Agarwala
(Admin, Adobe)
commented
Apple has acknowledged that issue is at their end and they have a fix ready for this. Fix will be available as part of their upcoming update (10.14.2). Please let us know if the issue still exists post that.
Thanks for your patience and co-operation!!