(Bug) Resizing windows stutters
Resizing a window by dragging the lower right corner is very laggy. Often, the mouse pointer is halfway across the width of the window before the window starts to resize. It then jumps repeatedly to catch up with the mouse as you resize the window.
On a late 2016 MacBook Pro, Mojave, 16 GB ram,
Acrobat DC Pro version 2019.008.20074
Anonymous
shared this idea
Hi,
Thanks for reaching out to us for your concerns.
I would request you to kindly update to the latest available version of Adobe Acrobat DC using “Check for updates”
Also please send a screen recording video of the issue that you are facing to us at ajain@adobe.com
Thanks
Ayush Jain
6 comments
-
z Hessian
commented
Running Adobe Acrobat Pro DC 2019.021.20061
Same problem resizing window. Often takes multiple attempts at grabbing the edge of the screen before it will actually start to resize and when it finally does start to move it lags severely. Very frustrating to use.
Going to look for a previous (pre DC) version to install, since nothing is being done about this issue.
Please don't respond by apologizing about the frustration. Just fix the problem or at least let us know someone is working on it.
-
Anonymous
commented
I have Acrobat Standard DC 2019.012.20036 and resizing the windows is extremely laggy. As said below, it has been over a year since the issue was reported. Marking a request as "NEED INFO" and then doing nothing is the easy approach. Please install your own product on a Windows 10 computer and see how windows resize works.
-
Anonymous
commented
Almost a year from original reports and issue is still not fixed in ver. 2019.012.20035
-
Fulton
commented
I'm running Version 2019.010.20098 and I'm having the same issue. Resizing the window is a very basic function and the lag is very annoying. Please let me know when a fix has been implemented. Thanks.
-
Anonymous
commented
I am having the same issue with the windows resize handles. Scrolling a pdf is fast but for some reason when I change the windows size using any of the window handles there is extreme levels of lag. Something is programmed wrong.
-
Also Anonymous
commented
I have the same issue. It's Adobe. I suspect inelegance in the way the way they change zoom/resolution. When I move the DC window between displays having different resolutions, the DC window literally stops halfway between the move, then studders its way into the new display. If I move the DC window between displays of the same resolution, it passes without incident.
