Not able to uinstall Acrobat dc
Hi! Since i downgraded my acount to no longer access Acrobat dc my Creative Cloud app doesn't allow me to uinstall the app, and windows won't let me delete the software files. Adobe Acrobat DC is neighter to be found in the windows uinstall program-list.
But the program is fully installed on my computer, and when opened, it tells me that it is no longer part of my plan, and gives me no other option than to sign up for an other period.
But i would like to get rid of it to go back to acrobat reader.
Some help plz :)
Fredrik Lindé
shared this idea
-
Fredrik Linde
commented
Hi Ravi!
Great to get in contact with you. Yes, the issue is stil ongoing.
I just installed it toghether with other programs from cc. But when i downgraded to a photographer plan, it kept working with reduced reatures for a while, but all of a sudden i was no longer able to get past a popup bar which says "sign in required", which gives me no other option but to upgrade.
I guess it could be solved if adobe acivated acrobat on my account to let me uinstall it.
All the best -
AdminRavi
(Admin, Adobe)
commented
Hi Fredrik,
Apologies for the trouble you faced using Acrobat. Its strange that Acrobat exist on your system but not showing up in windows uninstall program list. If you are still facing this issue, please let us know how you deployed Acrobat on your machine.