Feature request / Bug report

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The document could not be saved. A number is out of range

Unable to sign or save

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  • Anonymous commented  ·   ·  Flag as inappropriate

    Having the same issue. Every time I try to save as new PDF (even with new filename), I get this error. I tried to export to .ps, but this gives a different error about annotation objects. I cannot believe that Adobe Acrobat and the PDF format remains the standard document format of the world. This needs to change.

  • CR commented  ·   ·  Flag as inappropriate

    easiest way is to just print to pdf. i was getting the same error and i did print to pdf and i was able to save it

  • CoCoBo commented  ·   ·  Flag as inappropriate

    Received a PDF file. Opened using Acrobat Pro 2017. Needed to save with a new name to comply with standards at work. Every time I tried got this error message: The document could not be saved. A number is out of range.) Was able to resolve by extracting the pages. Then had no issues saving the file.

  • IT Mike commented  ·   ·  Flag as inappropriate

    I was able to fix this error by going to Edit>Preferences and turning off protected view and checking "Automatically trust documents with valid certificates"

  • Jim Marrone commented  ·   ·  Flag as inappropriate

    I did a Google search on just "A number is out of range", and found the following solution at https://helpx.adobe.com/acrobat/kb/a-number-is-out-of-range-error-viewing-pdf-deleting-pages.html .

    Save the PDF as a Postscript [.ps] file USING A DIFFERENT FILENAME.

    Open this .ps file with Acrobat Distiller, which automatically creates a (new) PDF (.pdf) with the new name.

    The problem you may have is if you can't save the file to a Postscript [.ps] file and you don't have Acrobat Distiller to open the ps file to create the new PDF.

    Really, Adobe should fix this problem . . . which maybe they have in the subscription-based Acrobat -- I'm still using an old standalone Adobe Acrobat Pro on a Mac.

    Note: My original PDF had no security options set. It did, however, have fillable fields, which were maintained WITH MY FILLED IN VALUES after the above process!

  • elizabeth mathew commented  ·   ·  Flag as inappropriate

    Is the issue because the pdf file is in protected view? We have the same issue only with some PDF files send from a particular organization.

  • dt commented  ·   ·  Flag as inappropriate

    Saved a document from courts.ca/gov and same issue. Driving me CRAZY! was able to enter a bunch of data and save the form once. Then went back to add in text to a few fields and now cannot save and get this error. These docs have a million fields and has now already wasted an hour and looks like I'll have to retype the entire thing! how to fix?

  • f commented  ·   ·  Flag as inappropriate

    Same issue, i have edited a pdf file and now cannot save it. The fonts were the same. the underlying file is corrupted

  • Lex commented  ·   ·  Flag as inappropriate

    I got this error after this: I created a pdf of a simple Excel file and sent it to a client. They added some signatures and sent it back. Now I can't save the version they sent back..

  • Andrea McKoy commented  ·   ·  Flag as inappropriate

    This problem has started occuring for me on extracted files only. I extract a few pages to convert to png but it won't export and save the image file because the number is out of range. Ridiculous because I don't even care about the page number for an image.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I compile medical reports on an editable UK Ministry of Justice pdf form, using the latest version of Reader DC.
    It has always been easy to edit and save until yesterday.
    I now cannot save any edited file.
    Usually, the font gets smaller as thge text boxes are filled but this is not happening.
    I have looked at a number of suggested fixes from other threads but none work.

    Any solution?

  • Anonymous commented  ·   ·  Flag as inappropriate

    Having this same issue with a supervision form that I need signed. I can't submit my to packet to the board without this signature. Has anyone found a fix?

  • e commented  ·   ·  Flag as inappropriate

    The document could not be saved. A number is out of range.

    Help? How can i save the changed pdf document?

  • Steve C commented  ·   ·  Flag as inappropriate

    having same problem with form 433a from IRS... Adobe needs to clear this up with IRS forms.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Same error when adding signature to IRS 1040 form. I can't save it and I don't have ink in my printer.

  • MR Jackson commented  ·   ·  Flag as inappropriate

    I see no problem but get error "The document could not be saved. A number is out of range." There is no identification of the bug. Why is there a wall between me and saving my tax form? I see no number out of range and want to save it even if there is!!!

  • Ravi Gupta commented  ·   ·  Flag as inappropriate

    Hi Bill,

    Sorry to hear that you faced issue with our product.
    Can you please let me know is there a specific field in the form after filling which you started observing this error ?

    Thanks,
    -Ravi Gupta

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