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Redactions stopped working

Can no longer select an area to redact -- whole page redacts if I attempt to highlight an area, deleting all content. Worked fine previously; problems arose three months ago. Mac OS 10.11.4

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  • Rozerrn commented  ·   ·  Report

    I am also having issues. There is not an option for redaction any longer available to use so I am not able to take or provide a screen shot of this step. It is simply not an available tool to use any longer and roughly same time frame as noted above. Also using Adobe Acrobat Standard DC version. I believe this happened after Windows 10 Professional upgrade but could be mistaken.

  • AdminCharu Karwa (Admin, Adobe) commented  ·   ·  Report

    Hi,

    Thanks for writing to us. Sorry that you are facing issues while using Redaction.
    Can you please be precise about the steps you are doing. Also any snapshot, video or test file would also be very helpful in understanding the issue

    Thanks,
    Adobe Acrobat DC Team