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Acrobat for Windows and Mac: Share & Collaboration

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Share document feature is not working

There is an adobe add-in to outlook, I am able to search people from outlook directory on adobe, when I hit send- I get an error message that this feature requires internet connectivity.

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Nazlin shared this idea  ·   ·  Report…  ·  Admin →
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  • Himanshu Mittal commented  ·   ·  Report

    Hi John ,

    Sorry for the inconvenience you have been facing. In order to reproduce the issue at our end can you please provide us following details :

    1) Steps performed or video of workflow in which issue is encountered.

    2) Is the issue intermittent or consistent?

    3) Acrobat Pro DC build details
    a. For obtaining this information –Launch Acrobat -> Click on Help button on top ->Click on About Adobe Acrobat Pro DC -> Share the screenshot

    4) Share the screenshot of error message .

    5)Is this issue reproducible for all the pdf files? If it specific to certain pdfs, it will be really helpful if you can share a sample pdf (if not confidential). (Mail me at himmitta@adobe.com )

    Thanks
    Himanshu

  • John commented  ·   ·  Report

    This is also not working for routing for signature. You go through the whole process, attach the document then it tells me I have no internet connection. . . when connected to 4 different external sources.
    Very annoying that it does not work, especially now.