Acrobat tab in MS Word fails to complete PDF export in MAC
I have a Mac and a PC, both with Acrobat DC Pro, both with MS Word 2016, both on same enterprise account. When I use the Acrobat tab to export a PDF from Word, it works on the PC and fails on the Mac. On the Mac, Acrobat DC Pro will start to launch, then it warns me I need to be connected to the internet and signed in (I am both). I have tried with and without Creative Cloud running and signed in.
Sarah Ferguson
shared this idea
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Hi Sarah,
Are you facing this issue only while exporting PDF to word or is it coming for any other operations like editing, or exporting to any other formats ?
Also, can you please provide us the details of the following:
1. Acrobat Version - Please share the screenshot of the Acrobat version screen
Go to Acrobat Pro DC -> About Adobe Acrobat Pro DC ... and take a screenshot
2. Mac OS versionRegards,
Akanksha Garg
Software Engineer
Adobe Acrobat Team
