Adobe Acrobat DC wont open, keeps asking for login
And it goes, and goes, and goes, and goes, and goes, and goes, there is no way to make this software to run.
OSX Mojave, 10.14.5
1
vote
![](https://secure.gravatar.com/avatar/d27f52edd7d7c9e176d299505cd12e6d?size=40&default=https%3A%2F%2Fassets.uvcdn.com%2Fpkg%2Fadmin%2Ficons%2Fuser_70-6bcf9e08938533adb9bac95c3e487cb2a6d4a32f890ca6fdc82e3072e0ea0368.png)
-
Anonymous commented
Ravi why do you automatically assume this is on a mac...this problem persists everywhere
-
AdminRavi (Admin, Adobe) commented
Hi David,
Is it happening for Acrobat only and other Adobe products are working fine ?
Please check if you have read and write permissions on below foldersa. /Library/Application Support/Adobe/SLStore
b. /Library/Application Support/Adobe/SLCacheCould you please run the Adobe's log collector tool available at https://helpx.adobe.com/in/creative-cloud/kb/cc-log-collector.html and send us the logs to debug the issue.
Regards
Ravi