Form data doesn't print from Acrobat Forms (AcroForm)
Printing a filled-in PDF Form (AcroForm, not XFA) is unreliable.
File / Print does not work reliably, regardless of which printer is selected (even PDF Virtual Printer) or the options for comments, etc.
The problem is sporadic.
Several of our clients have had this happen, and there are frequent posts on the Adobe Forums for this problem.
https://community.adobe.com/t5/Acrobat/W9-s/m-p/10668894#M222034
Our testing results:
-- None of the form data prints, but the form skeleton does.
-- Some random form field data prints, but not all of it. Different field data will print each time the form is printed.
-- Certain types of form field data will print, like all of the checkboxes but none of the other fields.
-- Or everything prints as expected (but this is the most rare scenario).
-- Seems to happen once we add the <Form> tags to the PDF, when we turn a PDF into an AcroForm.
-- Also happens if it’s a PDF from InDesign which already has the <Form> tags built into the PDF when it’s made.
The only solution at this time is to print to a graphic.
But this is not a viable solution, especially with government and institutional forms (like the sample forum post today. A W-9 form is required by IRS by all employees and contractors).
Bevi Chagnon | PubCom.com
shared this idea
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Monica
commented
This has to be fixed. There are government forms requiring this type of filing. None of the work arounds work. Honestly, what kind of company doesn't fix a problem with printing their own form design to their own format? A bad one! This should not require a vote.
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Bevi Chagnon | PubCom.com
commented
Download the US federal government's W9 PDF form from the IRS website, https://www.irs.gov/pub/irs-pdf/fw9.pdf
Save the PDF to your desktop.
Fill it out.
Attempt to print it out. -
Bevi Chagnon | PubCom.com
commented
Correction: the workaround is to SAVE AS a graphic, such as PNG. That method records the field data.
No version of printing to anything works consistently.