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Feature request / Bug report

Acrobat for Windows and Mac: Installation and Licensing

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Why am I now having to sign in each time I pull down a PDF file. I have a paid subscription...

1 vote

Anonymous shared this idea · Mar 10, 2020 · Report… · Admin →

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Somya Goel commented · March 12, 2020 4:50 AM · Report

We would need Acrobat related logs from your machine to investigate the issue further .Could you please run CC Log collector Tool on your machine which can be downloaded from below mentioned link :-
https://helpx.adobe.com/in/creative-cloud/kb/cc-log-collector.html

Please post the logs and share the file name here.

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