Enterprise Admin Console Suggestion (for adminconsole.adobe.com)
This is an Enterprise Admin Console suggestion. Please find a way for an admin portal user to determine how many "activated" licenses the end user (email account) has used and which device(s) the activation has occurred on. Nice to have the device name, tag number, or serial number. In addition, if a user has lost his device or it has been stolen (computer, for example), how can the license activation be disabled for that device? Thank you. Mike LaPolla
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Lee Thomson
commented
Our firm was impacted by the 2 device limit, when Adobe erroneously detected the existing device as a third for multiple users on the same day. Adobe Support did not provide a root cause, nor can we proactively review the device activations, to get ahead of the problem ourselves. Providing administrators visibility & manageability to the activated devices would be valuable, in lieu of fixing the activation faults.