Context menu Combine doesn't work with latest update
Bug report
Latest Acrobat DC Pro version (20.009.20063) has introduced a bug where the button "Combine files in Acrobat" in Windows right click context menu does not work as expected. Seemingly randomly it stops working - clicking on the context menu option does nothing, no error. After a restart to the system it works again, but just for some time. Unfortunately I do not know if it is after a certain time or some action that it stops working.
I went back one version (to 20.006.20042) and it works without problems.
This is on Windows 10 (1909).
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AdminSwapnil Srivastava
(Admin, Adobe)
commented
Hi There,
Thanks for reporting the issue.
We have verified the same at our end; but the issue seems to be temporary and machine specific as the same is not reproducible at our end in-house with the latest Acrobat Pro build and WIN machine.
But, the same could have been occurred at your machine' as the context menu update(s) require a Windows Explorer restart or a machine restart; and at time(s) after installation due to opened file(s)/folder(s) the same does not happens. So, as you mentioned everything started working after the reboot; the same would be the case. It would have worked after rebooting Windows Explorer from Task Manager as well.
Thanks for reporting the same.
Please do let us know, if anything is required from our end.Regards,
Swapnil Srivastava