Skip to content
← Acrobat for Windows and Mac

Feature request / Bug report

Acrobat for Windows and Mac: Other

Categories

JUMP TO ANOTHER FORUM

(thinking…)

STOP POP-UPS opening advertising acrobat features after document is opened

After I open a pdf, A pop-up appears to "advertise' some particular feature such as 'fill & sign' for example. This is EXTREMELY ANNOYING. Also highly UNPROFESSIONAL as occurs during a potential client presentation.
Please DISABLE THIS IMMEDIATELY. We pay for the product - NOT for ADOBE advertise itself during my time.

20 votes

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Anonymous shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • Carsten Schaefer commented  ·   ·  Report

    I installed a fresh reasder and when I do not open the reader as asdmin, I get the welcome screen and feature explanation everytime PDF reader is freshly opened after 7-10 seconds!
    Non of the registry entries helped.
    You cannot escape it away and must click 3 times something before this goes. Was there a mistake in installing it on the PC? As admin or not? In my user folder?
    I will try to reinstall in my user folder and see

  • Sarah Steil commented  ·   ·  Report

    agree 1,000%. Consider your users please, especially those with neurodivergence, who don’t need more distractions with a paid product. Send an email, note when updating. Annoying, distracting, and by the way, I never read them.

  • Colin commented  ·   ·  Report

    This x 100. I don't need to be reminded of every feature of Adobe Acrobat because I use it every day and don't need to be reminded.
    You need to give pro-users a way to turn this off.
    Change the UI/UX into a proper pro interface with pallets etc whileyou're at it.
    Leave these huge icons for the reader and web interface.

  • Philippe Barey commented  ·   ·  Report

    Pop-ups might be useful once but are very distracting and irritating afterwards. Please disable them or offer a preference to turn them off. Thank you.

  • Jos Aarts commented  ·   ·  Report

    I could not agree more. I have the same problem that whenever I start Adobe Acrobat DC for Mac a pop-up upselling a feature appears, indeed such as 'fill & sign'. I pay a sizeable, annual fee for this product and not for advertising. Apparently this annoying problem has not been resolved yet. How can I suppress this popping up of unwanted advertising on Adobe Acrobat DC for Mac?

  • Guy from Wroclaw commented  ·   ·  Report

    Here's what worked for me on Windows 10 (64 bit) -

    1. Open RegEdit and Navigate to this key:
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown

    2. Add a new DWORD (32-bit) Value:
    bAcroSuppressUpsell

    3. Set Value data:
    1

    With all due respect to Adobe, upsell features such as these should not pop-up more than once, especially for paying subscribers as myself.  It is disrespectful in my opinion.  Adobe is not the only game in town.  There are alot of other great (cheaper) programs which have perpetual licensing and don't annoy customers (I also use NitroPDF).

    Users should have the option to "Dismiss", which dismisses the advertisement forever, or "Remind Me Later".  Something to think about, and pass up the chain.