Adobe DC crashes when opening second pdf - reason: win 10 cumulative update
When trying to open a second pdf in an new tab, Acrobat DC crashes after some seconds of freeze.
I found the reason for this in the latest two Win 10 cumulative updates of 08 and 09/2020. Skipping the update in August and hoping, that the update in September works better didn't help. Deinstalling these updates solves the problem.
Some other applications are affected as well (like the launcher from EA/Origin or the Samsung Magician).
This is the message from the windows event viewer:
Name der fehlerhaften Anwendung: Acrobat.exe, Version: 20.12.20048.6926, Zeitstempel: 0x5f5b9602
Name des fehlerhaften Moduls: D3D9.DLL, Version: 10.0.19041.488, Zeitstempel: 0xb957591f
Ausnahmecode: 0xc000041d
Fehleroffset: 0x0004f5bb
ID des fehlerhaften Prozesses: 0x3c6c
Startzeit der fehlerhaften Anwendung: 0x01d69664ebd20c22
Pfad der fehlerhaften Anwendung: C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.exe
Pfad des fehlerhaften Moduls: C:\WINDOWS\system32\D3D9.DLL
Berichtskennung: b74bd6c2-8a89-4832-a7e5-cccd0f9ab4bc
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:
The events of the other affected applications show the same reason (d3d9.dll).