Crash when opening tab in new window
Adobe Acrobat Pro DC crashed, grey screen then windows error window when user moved one of her tabs into a new window on a different screen. on a terminal server with multiple screens.
I have attached the error codes. Very intermittent. This has happened once or twice before but is not readily reproducible.
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Abe
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Adminisverma
(Admin, Adobe)
commented
Hi,
Sorry to hear about the inconvenience.
Can you please share the below mentioned details for the engineering team to look into the issue
1. Adobe Acrobat Version
2. Windows OS Version
3. Crash dumps (https://helpx.adobe.com/in/xd/kb/how-to-collect-crash-logs.html)Regards,
Ishita Verma