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Acrobat for Windows and Mac: Other

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Adobe Continues to Open Automatically

i have contacted support twice - each rep does something differently but none of their solutions is permanent. Adobe opens by itself if i close it..it opens again...if i leave it open it automatically puts me back in the program...example while i am typing here adobe automatically comes on top and i have to switch back over here to type

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  • Adminisverma (Admin, Adobe) commented  ·   ·  Report

    Hi,

    Sorry for the inconvenience caused to you due to this issue.

    Can you please provide below information so that engineering team can look into the issue :

    1. Does the issue persists even after restarting the machine?
    2. Can you try killing acrobat process from task manager and restarting Acrobat?
    3. Is the issue happening for Acrobat or Reader?
    4. Please provide the version details of application
    5. Is the issue happening on Windows or Mac OS?
    6. Please provide the OS details

    Also, please let me know if we can have a meeting with you to reproduce the issue with engineering team?

    Regards,
    Ishita Verma