Adobe Acrobat loses focus of editable field frequently
I am trying to fill in a PDF and the editable field loses focus frequently, even while typing. I keep having to click back into the box to fill in my information. System details here:
Account Detail:
User Rights: Regular
User Account Control: Default
Process Integrity: Medium
Profile Type: None
Acrobat Detail:
Sandboxing: Off
Protected View: Off
Captive Reader: No
Multi-Reader on Desktop Support: Off
Applications Installed:
Office Version: Office 2016 64-bit
Outlook Version: Outlook 2016 64-bit
Available Physical Memory: 3664580 KB
Available Virtual Memory: 3481172 KB
BIOS Version: MSFT - 2
Default Browser:
Default Mail: Microsoft Outlook
mapi32.dll
Version: 1.0.2536.0 (WinBuild.160101.0800)
Display Detail:
Screen Width: 2736
Screen Height: 1824
Number of Monitors: 3
Number of Mouse Buttons: 16
Has Mouse Wheel: Yes
Has Pen Windows: No
Double Byte Character Set: No
Has Input Method Editor: Yes
Inside Screen Reader: No
Graphics Card: Intel(R) Iris(R) Plus Graphics
Version: 27.20.100.8681
Check: Not Supported
Installed Acrobat: C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.exe
Version: 21.5.20058.441104
Creation Date: 2021/06/27
Creation Time: 6:22:40 pm
Installed Acrobat: C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroRd32.exe
Version: 21.5.20058.441104
Creation Date: 2021/06/27
Creation Time: 6:22:30 pm
Locale: English (New Zealand)
Monitor:
Name: Intel(R) Iris(R) Plus Graphics
Resolution: 1920 x 1080 x 60
Bits per pixel: 32
Monitor:
Name: Intel(R) Iris(R) Plus Graphics
Resolution: 2736 x 1824 x 59
Bits per pixel: 32
OS Manufacturer: Microsoft Corporation
OS Name: Microsoft Windows 10
OS Version: 10.0.19043
Page File Space: 25266356 KB
Processor: Intel64 Family 6 Model 126 Stepping 5 GenuineIntel ~1498 Mhz
Session Detail:
Boot Type: Normal
Is Shutting Down: No
Network: Available
Inside Citrix: No
Inside VMWare: No
Remote Session: No
Remote Control: No
Using JAWS: No
Using ZoomText: No
Using Windows-Eyes: No
Using NVDA: No
System Name: XXXXXX
Temporary Directory: C:\Users\XXXX\AppData\Local\Temp\
Time Zone: New Zealand Standard Time
Total Physical Memory: 16353460 KB
Total Virtual Memory: 4194176 KB
User Name:***
Windows Detail:
Tablet PC: Yes
Starter Edition: No
Media Center Edition: No
Slow Machine: No
Windows Directory: C:\WINDOWS