Redaction not working properly
This expensive piece of software really is often total garbage. Gone through redacting information from 52 pages, applied it and the thing spazzes out and puts black lines everywhere that wasn't even selected.
What the ****?
Thought, ah, must just be something tricky with the PDF so I printed to PDF to flatten it, did it again and it just got worse!
Linda Anderson commented
Redaction tool is not working properly. Unable to recact a field as desired. This is critical and one of the reason why this software was purchased
Steve Blackledge commented
I’m randomly experiencing the same issue. Annoying.
We apologize for the inconvenience caused to you due to this issue. Could you share a sample file with us which we can use to understand the exact issue you are facing ?
A similar issue is already in our backlog but not yet prioritized for the upcoming release. We will share an update with you once we pick this for fixing in a future release.
Thanks for your patience,