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Acrobat for Windows and Mac: Editing PDFs

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Can't save file

When I review a downloaded file or make changes to a document and go to save the file I get a blank "Save as PDF" window that never completes loading. If I use [ctrl][s] to save the file I get a message that I don't have write privileges for the document. The program worked fine until yesterday.

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Ellen Pyatt shared this idea  ·   ·  Report…  ·  Admin →
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  • Sunil Soni commented  ·   ·  Report

    Hi Ellen/Riku,

    Sorry for the inconvenience caused.

    Kindly follow:
    • Please close Acrobat(or Reader) and kill all the instances of AcroCEF(or RdrCEF) instances from task manager.
    • Launch application again and update it via "Help->Check for updates" option
    • Now relaunch the application and proceed with your workflow.

    Kindly write to susoni@adobe.com directly if issue is not fixed on your machine, we can have live debugging session.

    -Regards
    Sunil Soni

  • Riku commented  ·   ·  Report

    I'm facing the same problem constantly. Any update has not been help. Only way is to print pdf as a file.