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Colors in Acrobat pro (and Reader) are much too saturated

I have a problem with the color display in Acrobat DC. Everything looks all right in Photoshop, InDesign and Illustrator, but when exporting to PDF and viewing in Acrobat the colors suddenly appear oversaturated. A lot. If I export a file from InDesign and then open the PDF up in Photoshop everything looks normal. Just not in Acrobat. My color settings are synced across all apps (to Europe General Purpose 3).

I have tried changing settings in Acrobats color management, but nothing changes the appearance.

I also tried uninstalling Acrobat and reinstalling. This actually worked but only for a few days - then back to this frustrating situation. In the meantime, I changed nothing.

I'm on a Windows 10 machine and all apps are updated to latest version.

See this community post for some further trouble shooting: https://community.adobe.com/t5/acrobat-discussions/colors-are-much-too-saturated-in-acrobat/m-p/12737495#M349501

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  • davescm commented  ·   ·  Report

    It is now 2024 and the issue still exists using version 2024.002.20736 using two separate Windows computers both with wide gamut monitors and both calibrated and profiled with different software.

    Do I take it that Adobe just don't care about correct colour display in Acrobat Pro?

    Dave

  • Picant commented  ·   ·  Report

    I too have the same problem.
    Win11 Pro, Acrobat 2023.008.20555, Color Navigator 7, Eizo ColorEdge CS2740, NVIDIA GeForce RTX 4070
    It occurred for the first time a few days ago.

    The work around is to turn off protected mode at startup.

  • Studio Punkat commented  ·   ·  Report

    Hello. i've the save problem (Windows 11, Eizo CG2420 with ColorNavigator 7, all Adobe softwares updated).

    The only (temporary) trick I've found to get the correct colors is to check the "Protected view: all files" box in "Preferences" > "Protection (enhanced)". But now a security message appears when I open each PDF, and I can't edit the file nor access the prepress tools.

  • Dianna Snape commented  ·   ·  Report

    I have the same problem MAC Monterey 12.6.5 Safari 16.4.1

  • Beelzebus commented  ·   ·  Report

    It's 2023 and I have the same problem. Dell XPS25 4K, Windows 10.

  • Bartek Mikołajczyk commented  ·   ·  Report

    I have the same problem.
    windows 10, eizo cs2420 with color navigator 6...
    turning off the Sandbox security - it works!

  • Daniel Morris commented  ·   ·  Report

    I have the same problem on a Windows 11 Lenovo, all with latest updates. The solution is to turn off the Sandbox security feature in Acrobat. Not sure why that is causing a problem, but I would appreciate it if Adobe was able to fix it so I can turn the security back on (if it's really needed?).

  • jan albrecht commented  ·   ·  Report

    I have the same problem.
    just on windows 11, eizo cg2700S with color navigator 7, latest updates CrativeCloud.
    Acobat doesn't seem aware of the monitor profile.