Hitting the Escape key deletes unsaved comment content
Closing a comment with the Esc key deletes text entered into the comment.
Details:
System: Windows 10 Enterprise 64-bit Build 19042
OS-Language: German
Application Language: German
Acrobat DC / Acrobat Reader DC Version: 2022.001.20142
Steps to reproduce
- Open PDF; PDF:X4 created with InDesign CC 2022 (17.3) using placeholder text generated by InDesign
- Open commenting toolbar
- Select text or place cursor
- Start writing ("lorem ipsum")
- Hit "Esc" key
Expected Result: Comment gets closed and text input is saved
Actual Result: Comment gets closed and only the first keystroke ("l") is saved
The same error can be observed for all commenting tools, however if you do not start the comment by writing in the PDF, not even the first keystroke will leave a trace if exiting the comment with the Esc key.
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Anonm Anon commented
This bug makes using Adobe in an office a nightmare! Offices love forms with page long text boxes. Users are loosing hours of work and ripping their hair out and shouting obscenities at Adobe software in our office.. and I've done it too :( :(
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Kerry Emanuel commented
This is VERY annoying as I must unlearn a habit I formed over many years with previous versions.
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Editorial Office commented
I have finally cracked up a solution. First of all uninstall Acrobat from Creative Cloud. Then head to this link from Adobe:
https://helpx.adobe.com/download-install/kb/acrobat-2020-downloads.html
and download the 2020 version. Install this one and sign in with your subscription credentials! Et voila! The old beloved ESC function and a speedy pdf editor is back in the game! I hope this helps everyone!
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C V Horie commented
Adobe seems to go out of its way to break the long established methods of working. When I get out of bed in the morning, just once a day, I want the floor to be in the same place. I make comments while editing pdf scripts perhaps hundreds of times a day. I do not want Adobe to move the floor.
Give us back the simple, well established, use of ESC to accept and close a comment. -
Andrea Alberti commented
Please return to the old behavior. There is no utility to have a shortcut to discard her/his own comments. Discarding own comments is not an action occurring often, and requires no shortcut!!
On the other hand, I wrote a long thoughtful comment on how a paragraph should be rewritten, by all means I do not want it to be lost just because I pressed inadvertently the ESC button! When this happens, it is so annoying to retype the comment a second time.
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Fabian Sigrist commented
I really depend on this functionality as well. And it's still documented in the old way on Adobe's own website. Workarounds are available, but they're only workarounds.
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Marcos Antonio Simplicio Junior commented
I'm just joining the group of "stupid users" who thought pressing ESC would just close the comment box instead of irreversibly discarding the comment without a single warning. Oh, my bad: the stupidity is actually on the developer who never took a single lecture on how to design UI -- in particular, the one that covers "destructive actions" (a tip: https://uxpsychology.substack.com/p/how-to-design-better-destructive)
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Dennis commented
This Bug is now here for more than a year and still the issue exists. I do not understand why this has not been fixed already! People using this software are really struggling with this and deleting comment after comment!
FIX THIS PLEASE! -
Shelley Evans commented
really need this!
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Rodelito Malo Y Cal commented
It makes PDF pretty much useless for critical tasks involved in editing and publishing. Reviewing academic papers, making a literature review, etc. one woluld think this is such a commonly employed feature and thus such a central service of the programme that they would be careful not to mess with it. Why, wouldn't you know it? It doesn't work. Thank God for PDF alternatives like Foxit. This nonsense is the creation of absolute idiocy.
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Sergey K commented
It's not just comments, it also applies to forms with large text boxes for input!
You spend hours filling out a detailed response to a question, hit ESC, and its ALL GONE!
WTF!! -
Sergey K commented
I just lost an hours worth of work simply because I hit ESC while writing!?
I now despise Adobe products even more because of idiotic bugs like this!
No other software behaves like this!
*FRUSTRATED* -
Matt commented
Just returned to proofing after time away, this change is time-consuming over a day's work, even without the comments I keep losing. Please give us the Escape-to-commit back!
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C V Horie commented
Why should the teenage geeks change a feature that has been useful and accepted for decades? Why even consider such absurdities?
What a crass decision! Change for change sake while disrupting the workflow of many/most users.
Put it back to the previous method. -
JR commented
This is a counterproductive and silly behavior.
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Editorial Office commented
This is the most counter-productive thing you have ever implemented for professional users of Acrobat. There should at least be the option in the preferences section.
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Joshua Ryan Dellinger commented
This is a HUGE flaw in the latest update. I make a lot of comments/mark-ups quickly as a physician in charge of teaching medical students. To have to click "post" instead of simply hitting "escape" was probably the primary reason I chose an Adobe subscription instead of any other PDF reader/editor. But whereas I used to be able to open a PDF, open the comment sidebar, highlight text, automatically fill out the comment text, hit escape and have it save, now the entire comment is deleted. FIX THIS NOW.