The option to download a PDF to my desktop is buried and frustrating to find.
When logged online in to my account and looking at my documents tab, each file has three little dots to the far right. These dots have many of the document options I would expect, except there is download feature. To access this feature, I need to open the document and then select the three little dots located near the top of the screen to the right.

I could not find this and had to look online using your help feature. I found others having the same problem and one of the solutions helped me. NOTE, i had to read several solutions ... several times and try it .. several times before I got it and understood that there were two locations with '...' and I had to be in the correct location to see this feature.

Thank you for the opportunity to comment.