Hi Margo,

We have addressed the font-size-change issue in our latest release. Please update to the latest Acrobat version 23.008.20470 which contains the fix for this issue.
Regarding the other observations, both the observations are expected as when we add or change the property of the sticky note, a state gets attached to it and hence it doesn't delete if it is empty.
For highlight, underline, strikethrough and the draw annots like line, rectangle etc, we allow the empty state because these are markup annots and are widely used without content.
Please do let us know if you still face the size and font change issue with the latest Acrobat version.

Thanks,
Prashant.

Several observations:

-- The need to click Post to make the sticky note persist was a distinct change from before (both unannounced and unwelcome). And oddly, if I add a sticky note, type in text, and then change the properties of the note (such as to change color or shape), Post is no longer highlighted AND if I click X, the note stays!

-- The need to click Post does not apply to the highlighter.

-- The font-size-change issue remains important. I'm under some pressure to roll back to a prior version, and I don't want to do that!

Hi Margo,

Thank you for sharing the video. It does answer all my questions.
Regarding sticky comment, we made this conscious call where we do not post empty sticky note in the document.
So if a sticky is added in the document and there is no content in it, we will delete it the next time user click on the document.
The only way to post the comment currently is by clicking on the post button or clicking anywhere else on the document.
The operation of clicking "x" button is equivalent to clicking cancel. that is why the sticky is getting deleted. I request you to please use post button to post the comment. You can use keyboard shortcut as well to post the comment. Keyboard shortcut for posting comment is CTRL+ENTER in win and CMD+ENTER in Mac.
now regarding font-change phenomenon, we are aware of this issue and are trying to address it in next Acrobat release.

Best Regards,
Prashant.

I use Acrobat daily as a proofreader to annotate customer docs. Video shows my usual process for adding a sticky. (I never click Post in this scenario, but only rarely when using the text-editing tools.) The font-change phenomenon also occurs with the highlighter. Hope this video helps.

Hi Margo

We had made this change sometime back that if there is any empty sticky note i.e a sticky note which does not have any content in it. If Empty sticky note is added in the doc and user clicks on the doc, then empty sticky note would be deleted.
Could you please confirm if this is what you're experiencing.
Also, could you please attach a small screen recording of both the issues that you're facing so that we can better understand and replicate the issue at our end.

Best Regards,
Prashant.