I'm using a HP Smart Tank 7301 with HP laptop using the Windows 10 operating system. My Adobe Acrobat Professional version is 2024.002.20991. All security patches and updates have been installed, however, this random, sometimes consecutive software crash continues to happen consistently. This post is October 2018, so engineers have not addressed this for the past (6) years. Does this mean Adobe has placed critical customer concerns on the backburner?