I rely on your software at work, but lately it feels like every time I try to do something simple—like rotate a page, highlight a sentence, or reorder a couple of pages—I end up clicking on an ad instead of the actual tool. Even features that aren’t behind a paywall get buried under pop‑ups, banners, or buttons that look like they’ll perform the task but actually take me to a subscription pitch.
When I’m just trying to quickly preview a PDF, change the view mode, or add a comment, those upsells interrupt the flow and make basic tasks feel more complicated than they should be. I get that monetization matters, but when the straightforward path is replaced by an ad, it slows me down and makes me want to avoid using the product altogether—even when it’s the only option my workplace provides.
I’d love to see a shift back toward clarity and usability: buttons that do what they say, workflows that don’t reroute me to subscription pages, and a workspace that stays focused on the task at hand. A great product earns loyalty by making my job easier, not by making me navigate around ads to do routine work.