2501 results found

1. Bug report - pdf won't open with Acrobat DC pro but opens properly with reader

   I am trying to open a pdf form from the Gov. of Canada using Acrobat Pro DC but nothing happens. After double clicking the file, I can see a background process (in task manager) but it doesn't show any activity and the interface doesn't show even after several minutes of waiting. I have tried restarting / repairing installation but same result. Any other document works fine. I have tried opening the same document on another machine with Acrobat reader DC and it opens properly in a few seconds. I have attached the document as well as a screenshot of the property/security.

   Win10 x64 Ent 1703
   Acrobat 2017.009.20044

   I am trying to open a pdf form from the Gov. of Canada using Acrobat Pro DC but nothing happens. After double clicking the file, I can see a background process (in task manager) but it doesn't show any activity and the interface doesn't show even after several minutes of waiting. I have tried restarting / repairing installation but same result. Any other document works fine. I have tried opening the same document on another machine with Acrobat reader DC and it opens properly in a few seconds. I have attached the document as well as a screenshot of the… more

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   Under review  ·  Pratyush Dhoundiyal responded

   Thanks for reporting. Our team is looking into it.

2. Show the total number of files in a PDF portfolio.

   In Adobe X the total number of files was shown on the PDF portfolio. Please include this feature in Adobe Acrobat Pro DC.

   8 votes

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   Under review  ·  mrraj@adobe.com responded

   Hi Cozie,

   Is your query resolved? Are you able to see number of files after adding “Order” coloumn?

   Thanks,
   Mridula

3. Estou para comprar o Adobe Acrobat Pro DC e experimentei a versão gratuira, mas para minha surpresa não tem como acessar o ENVIAR E RASTREAR

   Estou para comprar o Adobe Acrobat Pro DC e experimentei a versão gratuira, mas para minha surpresa não tem como acessar o ENVIAR E RASTREAR. Na versão vendida tem esse dispositivo?

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4. An error occurred while trying to create a mail document. Adobe Acrobat is unable to complete your request.

   An error occurred while trying to create a mail document. Adobe Acrobat is unable to complete your request.
   --this is the error message coming ups when i try to email pdf doc opened within Adobe PRO Dc program

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5. Bug: Unable to Open a pdf while mid-saving another.

   Problem: I am unable to open a pdf (from hard drive i.e. desktop) while I am in the 'save as' menu for another pdf file.

   Reproduce:
   1. Opened an pdf from Microsoft Outlook.
   2. Went to file > "save as'
   3. Used windows explorer to open another pdf that was saved on windows cloud storage.
   4. Unable to open second pdf file.

   Environment: Windows 7; Adobe Acrobat Pro DC 04581.

   Expected Result: I should be able to open the second pdf file

   Observed result: Unable to open second pdf file

   Bonus: Results occurred once I was out of the 'save as' menu.

   Problem: I am unable to open a pdf (from hard drive i.e. desktop) while I am in the 'save as' menu for another pdf file.

   Reproduce:
   1. Opened an pdf from Microsoft Outlook.
   2. Went to file > "save as'
   3. Used windows explorer to open another pdf that was saved on windows cloud storage.
   4. Unable to open second pdf file.

   Environment: Windows 7; Adobe Acrobat Pro DC 04581.

   Expected Result: I should be able to open the second pdf file

   Observed result: Unable to open second pdf file

   Bonus: Results occurred once I was out of the 'save… more

   2 votes

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6. Send & Track Personalized Invitations E-Mail

   Allow senders of Send & Track personal invitations to create a closing signature block or a letterhead that includes the senders contact info (such as sender's name, company name, street address, phone and fax numbers, e-mail address, website address) within the e-mail. It's time-consuming to type the same info every time I send the invitations.

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   4 votes

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7. The description on invoices is unreadable gobble-de-gook!

   The description on invoices Adobe Acrobat Pro DC is complete gobble-de-gook!

   The description on our invoices currently says:
   65222762 APAP,ALL,MLP,DRI01,MAU,001,N/A,1 YR
   EAME
   Line Tax Rate: 10 %

   It should say something like:
   Adobe Acrobat Pro DC monthly subscription fee

   I'm not the only one who would like this changed. A Google search reveals plenty of other people who would like this changed too.

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   4 votes

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8. Bug - Converting Font to Outlines

   1. Bug When Converting Font to Outlines
   2. Open PDF and run Convert Fonts to Outlines under Print Production then Preflight
   3. macOS 10.12.5
   4. Fonts should be converted to outlines
   5. Fonts are not converted when opening PDF in Illustrator

   PDF files from InDesign do not seem to be affected. It looks like only PDFs created from Illustrator do not convert fonts to outlines.

   3 votes

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9. Crashes trying to bring panels to second monitor.

   Acrobat DC on an iMac with 4k retina display with a second monitor attached.
   When I try to bring a panel, such as the Pan & Zoom panel, onto the second monitor, first of all, it doesn't show up on the second panel. I moved it off the first monitor and the part that should show up on the 2nd monitor doesn't show up.

   When I move the pane fully onto the 2nd monitor, instantly Adobe Acrobat DC crashes.

   2 votes

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10. Acrobat Pro lags when open PDF for first time. Is this internet related? If so how do I switch off?

    Acrobat Pro lags when open PDF for first time. Is this internet related? If so how do I switch off?

    2 votes

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    Under review  ·  Pratyush Dhoundiyal responded

    Can you share your machine details alongwith the Acrobat version.

11. Bug report—macOS keyboard shortcut new bookmark

    To bookmark text, drag to select it. The selected text becomes the label of the new bookmark ONLY if you use the mouse—using the keyboard shortcut Ctrl-B creates a bookmark with a blank name.

    Please fix!

    3 votes

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12. como puedo ver los totorales en español?

    como puedo ver los totorales en español.

    1 vote

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13. "acrobat scaling between multiple screens"

    See this thread - same problem but on windows 7

    https://forums.adobe.com/thread/2178459

    2 votes

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14. Adobe won't let me save this pdf: myfile 7.14.17. I get an "Access Denied" message. Never had this issue before lst update.

    Why can I no longer save a pdf as 7.14.17? I get "Access Denied " error message. I have to call it: July 14 2017. Never had this before last update.

    2 votes

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    Under review  ·  Pratyush Dhoundiyal responded

    Hi Mike,

    We couldn’t reproduce the issue in house. Can you share the version of Acrobat you are using.

15. The **** popup ad window

    Get rid of it!!!!!!!!!!!!

    2 votes

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16. CREDIT CARD REGISTRATION PROCEDURE

    THE BUG IS THAT THE CREDIT CARD REGISTRATION PROCEDURE CANT ACCEPT MY POSTAL CODE 16777 FROM GREECE AND I CAN'T FINISH THE PROCESS.

    THANK YOU

    ATHANASIOS ZAFIRIS

    2 votes

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17. https://www.consumeraffairs.com/computers/adobe.html

    https://www.consumeraffairs.com/computers/adobe.html

    Adobe needs to read and rect to this.

    2 votes

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18. Application is ridiculously large

    Why is Adobe Acrobat so stupidly, ridiculously large? It takes 6 GB on my Windows 7 PC dwarfing massively complex heavyweight apps like After Effects (2GB) Maya (400MB) and Cinema 4D (400MB). It looks like very sloppy programming.

    1 vote

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19. Web page has coding bugs for Apostrophy

    has coding bugs for apostrophe

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    2 votes

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    Under review  ·  Pratyush Dhoundiyal responded

    I am sorry for the inconvenience you are facing. Can you elaborate on the issues you are facing with Acrobat DC?

20. Can't share or email. Buttons grey out after clicking

    Can't share or email. When I click either button they prompt to save document then when that is done, the buttons are greyed out.

    4 votes

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