989 results found

1. I am unable to upload signature. I'm unable to create a signature, when I select 'add signature' my screen grey's out and i'm unable to do a

   I'm unable to create a signature, when I select 'add signature' my screen grey's out and i'm unable to do anything. It doesn't move past this, and then I have to escape out.

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2. IOS Prefill Functionality Missing

   The desktop version of E-sign does not allow for the issuer to pre-fill fields in saved templates. I have to open the online version of acrobat to use the profile function. Please add functionality to the desktop version.

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3. e-sign

   The body of a, E-sign template is not editable, only the fields which have been assigned prior. Changes to the text in the body of a document requires starting over from scratch with the original PDF each time a change needs to be made to the body of the template. This ends up being way more work than is necessary. Please update so we can make changes to our templates.

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4. Do not send agreement when form fields are added via API

   When an agreement is created in the AUTHORING state, updating form fields via the API endpoint PUT /agreements/{agreementId}/formFields should not automatically transition the agreement to IN_PROCESS.

   Currently, calling this endpoint causes the agreement to be sent immediately. This makes it impossible for integrations to programmatically place required signature fields and still allow users to review the agreement as a draft before sending.

   This behavior differs from the Adobe Sign web UI, where users can place form fields, save the agreement, and continue reviewing or editing without triggering a send. The UI appears to perform a form-field update operation while preserving the AUTHORING state. Additionally, programmatically setting form fields without automatically sending was previously possible in earlier versions of the API.

   A typical integration workflow would look like:
   1. Create an agreement via API with state = AUTHORING
   2. Programmatically add required signature fields (including page number and x/y coordinates) using PUT /agreements/{agreementId}/formFields
   3. Present the user with an AUTHORING view of the agreement for review
   4. Allow the user to explicitly send the agreement when ready (via UI or PUT /agreements/{agreementId}/state)

   This feature would allow Adobe Sign integrations to support a consistent and user-friendly authoring experience:
   - Enables dynamic placement of required signature fields
   - Preserves user control over when an agreement is sent
   - Aligns public API behavior with the Adobe Sign UI
   - Avoids forcing integrators to rely on static templates or manual field placement

   When an agreement is created in the AUTHORING state, updating form fields via the API endpoint PUT /agreements/{agreementId}/formFields should not automatically transition the agreement to IN_PROCESS.

   Currently, calling this endpoint causes the agreement to be sent immediately. This makes it impossible for integrations to programmatically place required signature fields and still allow users to review the agreement as a draft before sending.

   This behavior differs from the Adobe Sign web UI, where users can place form fields, save the agreement, and continue reviewing or editing without triggering a send. The UI appears to perform a form-field update operation while preserving… more

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5. Multiple template owners Adobe Sign

   Multiple template owners Adobe Sign
   It should be possible to have several owners of a template. Either individual users or a group admin ownership role.

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6. Recipient Group Functionality for Adobe Sign Salesforce Integration

   Feature Request: Recipient Group Functionality for Adobe Sign Salesforce Integration

   Request Overview:
   We are requesting the implementation of a new feature that allows the use of Recipient Group Functionality within the Adobe Sign for Salesforce integration. This feature would provide the ability to add a recipient group, which includes multiple users, to an agreement sent via Salesforce. This way, any member of the group can take action (approve or sign), and once a single user within the group has completed their action, the agreement can automatically proceed to the next step in the workflow.

   Problem Statement:
   Currently, when sending agreements through Adobe Sign integrated with Salesforce, each recipient must be individually assigned to an agreement. This can be inefficient when multiple users from the same department or team need to approve or sign the document. The process requires managing multiple individual recipients, which increases administrative complexity and creates delays in document processing.

   Proposed Solution:
   We propose adding the option to group multiple recipients into a single recipient group in Salesforce. The key features of this would include:

   Recipient Group Creation: Allow users to create a recipient group within Salesforce, where the group can consist of multiple users (e.g., employees from the same department or team).

   Flexible Signatures/Approvals: The ability for any one user within the group to approve or sign the document. Once any member has completed their action, the document moves to the next stage in the workflow.

   Group-based Notifications: Ensure that all members of the group are notified about the status of the agreement (who has signed, and who still needs to take action).

   Streamlined Workflow: Eliminate the need to send multiple individual requests for signatures or approvals, improving the overall efficiency of the document approval process.

   Benefits:

   Efficiency: Reduces the need for multiple individual requests, streamlining the process of obtaining signatures and approvals from groups of users.

   Faster Turnaround: Speeds up the approval process as anyone in the group can sign or approve the document, allowing for quicker processing without waiting for every individual to act.

   Simplified Management: Makes it easier to manage agreements with multiple recipients by grouping users together, reducing the administrative burden on Salesforce users.

   Improved User Experience: Improves the experience for users who need to get documents approved by a team or department, as they can assign a group rather than managing multiple individual signers.

   Use Case Scenario:
   Consider a scenario where a document requires approval from a team of four people in a department. Instead of sending four individual signing requests, the admin can create a recipient group in Salesforce, add those four users, and send the document out. As soon as one of them signs or approves the document, it automatically moves forward, without requiring all four members to sign.

   Feature Request: Recipient Group Functionality for Adobe Sign Salesforce Integration

   Request Overview:
   We are requesting the implementation of a new feature that allows the use of Recipient Group Functionality within the Adobe Sign for Salesforce integration. This feature would provide the ability to add a recipient group, which includes multiple users, to an agreement sent via Salesforce. This way, any member of the group can take action (approve or sign), and once a single user within the group has completed their action, the agreement can automatically proceed to the next step in the workflow.

   Problem Statement:
   Currently, when sending agreements… more

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7. Default Date Format

   Please give us the ability to set a default date format (i.e., DD/MM/YYYY or MM/DD/YYYY, depending) rather than having to change every single date field individually.

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8. jestrella@cpwis.net

   Printable proof of receipt that includes all recipients of a document sent via Adobe Sign, regardless of their status as signers or Cc'd.

   My current solution is to open the Audit Report, place it next to the list of Cc'd email addresses, and take a screenshot of the two. I then paste it into a Word document and convert it to a PDF for documentation and to submit to the client for their records.

   This is a GREAT waste of time!

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9. Do Not Force Adobe Sign documents to have protection

   I create signed documents in adobe sign, with no password protections. Give me a choice on whether or not my document is protected for integrity... Do not force protection of final document.

   I have to combine 100+ documents into 1 file for a yearly report, but now the new files are "protected", and I cannot combine them...

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10. make adobesigned pdfs signable by the counterparty

    when someone adobe signs a pdf and sends it to you for counter signature, my idea is to make it actually signable. Then i won't have to go through adobe help, google, my wife, and gemini every time, thinking that i'm doing something wrong, until gemini provides the truth: "no, adobe sign doesn't work for anyone. the workaround is to print to pdf, save as a different file name, reopen and sign in adobe." whenever i receive an adobe signed contract for counter signature it's approximately a 20 minute task to countersign. i should charge adobe for my time.

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11. Integration of a non-modifiable variable

    Hello,

    I would like Acrobat Sign users to have the ability to integrate variables that cannot be modified by the signer.

    The goal is to be able to modify a value that appears in multiple places within a text, such as a price or a delivery time, all at once.

    The read-only fields {{!price}} already allow for the repetition of a value in several places within a text, which is part of the solution, but it would also be necessary to be able to assign a value to them for the solution to be perfect.

    Thank you for your attention to this request.

    Sincerely,

    Henri

    Hello,

    I would like Acrobat Sign users to have the ability to integrate variables that cannot be modified by the signer.

    The goal is to be able to modify a value that appears in multiple places within a text, such as a price or a delivery time, all at once.

    The read-only fields {{!price}} already allow for the repetition of a value in several places within a text, which is part of the solution, but it would also be necessary to be able to assign a value to them for the solution to be perfect.

    Thank you for your attention… more

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12. Allow "Agreement Name" and recipient "Role" to be changed in the "Prepare" stage

    Please add a feature that would allow for the "Agreement Name" and recipient "Role" to be changed in the "Prepare" stage.

    Sometimes some documents require 15-20 recipients and when I notice a mistake in "Agreement Name" or recipients in the prepare stage I have to start completely over.

    It would be very helpful and lead to more efficient if we were allow to change the Agreement name, recipients, and recipients roles to be changed without having to start over.

    Thank you.

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13. Salesforce Managed Package: Agreement Editor does not allow recipient emails with only 1 character in the username portion

    The LWC's AgreementEditor.js file contains a Regex Pattern that incorrectly restricts email addresses that contain a single character in the username portion (ex: b@anything.com). This same restriction does NOT existing in the Sign console. Parity/valid email syntax filtering should be updated in the Managed Package.

    (Please reference Adobe Sign Support Case #E-001905128.)

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14. Assign Transactions

    I would like to be able to assign an amount of transactions to different User Groups, to ensure that they do not run out, and ensure that the transactions are not used up by other groups.

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15. Adobe Sign sort users by "Member Of" and "Last Login"

    Adobe Sign sort users by "Member Of" and "Last Login"

    Since the update of the All Users-interface I cannot sort our users in the columns "Member Of" and "Last Login" anymore. As all new colleagues need to get their Adobe Sign-settings and group membership adjusted, I cannot find them easily any more. Please bring this feature back.

    If I check from "Groups" and then look for the members of the "Default group", I cannot change the "User Group" when checking the settings of one user. Please adjust this interface.

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16. Improved Address Book for client contacts

    As a new customer to Adobe Sign, we were assured during onboarding that the platform offers feature parity with DocuSign. However, one critical gap we've encountered is in contact management. DocuSign offers the ability to bulk upload and edit contacts. The address book included with Adobe Sign is not well thought out. Currently, Adobe Sign saves contact information after a transaction is created. Once saved, users are not allowed to update or correct contact details—even when errors or changes are identified. This presents several challenges. The inability to manage contacts proactively creates a greater possibility of manual errors and wastes time. Sending documents to outdated or incorrect contact information increases the risk of data exposure, compliance issues, and delayed agreements. DocuSign, by contrast, offers full address book functionality, including bulk import/export of contacts (e.g. via CSV) and editing and deleting contact information. In my opinion, Adobe Sign is falling behind if this core functionality is not improved.

    As a new customer to Adobe Sign, we were assured during onboarding that the platform offers feature parity with DocuSign. However, one critical gap we've encountered is in contact management. DocuSign offers the ability to bulk upload and edit contacts. The address book included with Adobe Sign is not well thought out. Currently, Adobe Sign saves contact information after a transaction is created. Once saved, users are not allowed to update or correct contact details—even when errors or changes are identified. This presents several challenges. The inability to manage contacts proactively creates a greater possibility of manual errors and wastes… more

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17. Request to Fix or Add Capability for Signers to Review Full Notes Before Signing

    Dear Adobe Support Team,

    We’ve encountered a critical issue in Adobe Sign related to the signer review process. Currently, once notes are entered by one party, the subsequent reviewer or supervisor is unable to view all of those notes in full before signing. This limitation—or potential glitch—prevents proper review and sign-off, which is essential for workflow integrity and compliance in any professional environment.

    This capability is fundamental. Supervisors or final signers must be able to review all notes and comments entered prior to their approval or signature. Right now, this feature either does not exist or is malfunctioning, and multiple Adobe Support representatives have confirmed there is no current workaround.

    Please prioritize fixing this issue or introducing this much-needed functionality. It’s a basic requirement for any organization that relies on accurate and complete document review before signature authorization.

    We appreciate your attention to this and look forward to an update on when this feature or fix will be available.

    Sincerely,
    Hetal Desai

    Dear Adobe Support Team,

    We’ve encountered a critical issue in Adobe Sign related to the signer review process. Currently, once notes are entered by one party, the subsequent reviewer or supervisor is unable to view all of those notes in full before signing. This limitation—or potential glitch—prevents proper review and sign-off, which is essential for workflow integrity and compliance in any professional environment.

    This capability is fundamental. Supervisors or final signers must be able to review all notes and comments entered prior to their approval or signature. Right now, this feature either does not exist or is malfunctioning, and multiple… more

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18. bulk download option for completed doc is available at the enterprise level. please consider giving it to individual users
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19. E-signatures in app crash

    The Adobe Acrobat software is not usable. I purchased it for the E-signature feature because I deal with 30 contracts per year. Every SINGLE time I add the signees, it crashes and closes. I have removed and added the software more times than I can count. I have done the repair tool and software update multiple times and nothing works. I have done the crash report multiple times. I am starting to think it hates Windows Home 11. Why do I pay for this software? The only resolve is to go into Adobe Acrobat online, upload the contract there, then send for signatures. It wastes time and adds an extra step.

    The Adobe Acrobat software is not usable. I purchased it for the E-signature feature because I deal with 30 contracts per year. Every SINGLE time I add the signees, it crashes and closes. I have removed and added the software more times than I can count. I have done the repair tool and software update multiple times and nothing works. I have done the crash report multiple times. I am starting to think it hates Windows Home 11. Why do I pay for this software? The only resolve is to go into Adobe Acrobat online, upload the contract there, then… more

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20. AdobeSign Classic interface is faster for most people

    I wanted to simply voice my concern about how the new AdobeSign interface is clearly taking on the acrobat interface. The issue is that the new interface introduces addtiional steps that are slower and unnecessary for any case where you simply want to send a an existing document to be signed. The Classic interface allows me to send a document to as many people and myself with 4 steps in about 6 seconds

    1) paste in semicolon delimitetd email list of people to receive (can be copied directly from outlook)

    2) check the box to include myself as a signer.

    3) drag the document(s) to the upload window

    4)click send.

    There are no additional page loads, or file verifications, pasting individual emails addressed or any of that, the separate upload pages and reload of web pages is multiple times slower.

    It is great that there is an option to do all of these other feature and steps, but when you take a simple signature request from 6 second to 30 seconds, you have to understand that most of the time all you are doing is slowing things down. It feels clunky and unecessary, not to mention seeing that all of the information looks correct on one screen before you hit send is natural. The fact that you can easily opt to add signatures, or change the document names, or add a note with optional ease are just bonuses. It is fine to improve on things, but understand that if I need to send out 30 documents you are adding 20 minutes to my day for no reason when most of them are pre-made PDF's with all of the tags already in place for sigs and things. J

    I wanted to simply voice my concern about how the new AdobeSign interface is clearly taking on the acrobat interface. The issue is that the new interface introduces addtiional steps that are slower and unnecessary for any case where you simply want to send a an existing document to be signed. The Classic interface allows me to send a document to as many people and myself with 4 steps in about 6 seconds

    1) paste in semicolon delimitetd email list of people to receive (can be copied directly from outlook)

    2) check the box to include myself as a signer.

    … more

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