Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  1. PDF file

    Scans today from my face book account

    1 vote

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    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →
  2. Ordering of files either impossible or not obvious on how to do it.

    I was just putting a bunch of different pdf files together. I selected all my files in the order I wanted them and when I combined them they were in a random order that is completely useless. It might be in your interests to make your program put the files in the order that they are selected.

    1 vote

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    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →
  3. Combine files doesn't work

    Why can't i combine files? I can add them but the combine button never enables?

    1 vote

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  4. Cannot merge same field name files

    if you wanna improve your software just do same as free online merging websites, at least using these websites let me merge files with same field names without changing the information.

    1 vote

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    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Anas,

    Thanks for reaching out to us and apology for the trouble. We are considering your request and will resolve soon.

    Regards,
    Shweta
    Acrobat Web Team

  5. error when combining files

    I keep getting errors for my online program where I combine It gives me unsupported files and wont combine. I paid for this program to assist me. Now What

    2 votes

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    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Anne,

    Thanks for reaching out and sorry for trouble. In order to help you better, could you please attach screen for error that you are facing?

    Regards,
    Shweta

  6. Allow to combine files in the software and don't send users to a website.

    Few times I've been able to combine files into PDF without having to use a web based service. Why I can't do it anymore? I tried to disconnect from the internet to see if it will force Acrobat Reader DC to work, but it was sending me again to this website. This is an accessibility issue. Secondary, I already have the files on my computer - why should I upload them somewhere and then download again?! Why install Acrobat Reader DC if it just sends me to a website? Please, invest in some UX exports and do some user tests…

    1 vote

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    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →
  7. error de procesamiento

    cuando quiero combinar archivos me marca un error de procesamiento, porque pasa eso no me deja concluir el proceso

    1 vote

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    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →
  8. Combining support

    Whenever I try to combine PDFs into a larger PDF, I get "This file has not been processed. An error has occurred which stopped the processing of this PDF". I've tried logging out, clearing the cache and logging back in. I'm using Chrome. I'm still getting the error.

    1 vote

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    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →
  9. Adobe and any business that follows this plan are scumbags

    saying a service a free and then forcing people to pay is scummy. Businesses like you are the reason why the world is failing. Whoever is involved in this **** please do us all a favor and neck yourself.

    1 vote

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    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →
  10. Combine error

    I have Acrobat Pro DC and it keeps giving me an error when I try to combine 2 pdf files.

    1 vote

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  11. its broken fix it

    ive tried to combine documents for 2 hours and gives me a failure message

    1 vote

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  12. poor

    your product is corrupted. it will not open on my computer. your software is buggy and i will tell anyone not to use it.

    1 vote

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    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Nicholas,

    Thanks for reaching out to us. It would be helpful if you can share more information with us on issue you are facing with document cloud. Are you not able to open the app or it is throwing any error? Can you send some screenshot?

  13. Fout bij combineren, Conversie mislukt

    Fout bij combineren / Failed to combine.

    Every freaking time. I need this functionality 4 times a year. Nothing fancy, nothing special. Every (2nd) time it freaking fails. With a useless error, thanks for letting me delete and re-order all the pages first, to just notify me, that it eventually fail :'(

    Adobe, your products aren't cheap. I want my money back.

    1 vote

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    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →
  14. 1 vote

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    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →
  15. This feature is problematic

    Why do I consistently have difficulty combining pdf files? This is annoying.

    1 vote

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  16. non riesco a combinare

    Buongiorno
    non riesco a combinare file
    continuate a scrivermi combinazione non riuscita
    perchè?
    grazie
    Alessia Sorgato

    1 vote

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    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for reaching out to us and apology for any inconvenience caused. Please let us know if you are still facing issues with Combine files. It would be great if you could share snapshot for error that you faced while trying combine flow

  17. 1 vote

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  18. Adobe is awful

    Trying to use your "free" PDF merge software. Not only is it not free, but it's complete ******* garbage. Adobe is a disaster.

    1 vote

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  19. Interés

    Documento bancario Atlántida

    1 vote

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    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →
  20. Conversion failure

    When I combine files, every once in a while it gives me the triangle with an exclamation mark. It states that the conversion failed, but not much detail as to why it failed.

    1 vote

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