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Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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259 results found

  1. NO SUCH THINH AS A FREE TRIAL

    PLEASE CANCEL SUBSCRIPTION
    NI MORE FREE SERVICE THAT HAS CHARGE MY CREDIT CARD TWICE> SO MUCH FOR FREE TRIAL SERVICE>

    4 votes

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  2. problem

    mein Adobe funktioniert nicth mehr bitte dringend um kontaktaufnahne!!

    1 vote

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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Cristoph Schlor,
    Thank you for contacting us. To assist you better, Can you please apprise with below information ?

    • Exact description of issue that you are facing ?
    • Screenshot of the issue being faced

    Thanks,
    Harshpreet

  3. I PDF condivisi non vengono visualizzati

    Il link al documento condiviso non apre alcun file

    1 vote

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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Arianna,
    Thank you for contacting us. Can you please provide us with the following information to assist you better.

    1. Is this happening for all files or any specific file?
    2. Is it possible to share a file for which you are facing this issue?

    Thanks,
    Harshpreet

  4. Text is white

    My text is literally showing up as white this is not convenient at all! Please fix this

    1 vote

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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Samira, 

    Thank you for contacting us. To assist you better, Can you please apprise with below information ?

    • Exact description of issue that you are facing ?
    • Is it happening for all files or specific files?
    • Screenshot of the issue being faced 

    Thanks,

    Harshpreet


  5. Be able to search the comments by keywords

    It would be great if you could search the comments. We do proofing on documents, and there are often 100+ comments, each with a comment chain beneath it. The email notifications don't take you directly to the comment. If you could search by keyword, that could help a person locate the comment that they're looking for.

    2 votes

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  6. comment features too minimal

    Hi. Is that the only comment functions in Adobe? I attach a photo from pdf x-change editor (for comparison). It has easier and more comment functions

    2 votes

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  7. Hours of work lost

    APPAULED that Adobe would release such a product. It should be removed from the market. It's clearly a terribly buggy pre-beta.
    Have lost hours upon hours of work. Just disappeared.

    2 votes

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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hello A K, 

    Thank you for contacting us.

    Can you please provide us with the following information to assist you better:

    1. Exact description of issue that you are facing
    2. Is this happening for all files or any specific file?
    3. Is it possible to share a screenshot of error you are facing?

    Thanks,

    Harshpreet

  8. FURIOUS.VOLUMES of WORK DELETED

    FURIOUS.
    Product is deleting previously completed work!!

    1 vote

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    1 comment  ·  Commenting  ·  Admin →
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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hello A K, 

    Thank you for contacting us. Can you please provide us with the following information to assist you better:

    1. Exact description of issue that you are facing
    2. Is this happening for all files or any specific file?
    3. Is it possible to share a screenshot of error you are facing?

    Thanks,

    Harshpreet

  9. Decent grader tool. The eraser didn't always work and some of the information didn't save when downloaded, so I had to rely on screenshots.

    I think if you leave the document for a while, the changes you make when you return are not saved, and if you refresh, you will lose everything. I ended up having to take a couple screenshots to add to the download because a couple pages of marking would not download/save.

    1 vote

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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Sara-Jane,

    Thank you for contacting us. Can you please provide us with the following information to assist you better. 

    1. Is this happening for all files or any specific file?
    2. Is it possible to share a file for which you are facing this issue?

    Thanks,
    Harshpreet

  10. I do not ******* understand

    I do not ******* understand this software

    1 vote

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  11. Your updates have ruined Adobe.

    Stop requiring multiple sign-ins and ridiculous, unnecessary "security" theater.

    1 vote

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  12. It's so true!

    Not at all! It is - as it was written down - nothing but the truth! However, nobody wants to know this, nor to hear, nor to read, nor to comprehend, because and because it is simply sucked out of their memory windings and was!

    1 vote

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  13. Sistema confuso

    El nuevo sistema es algo confuso en la zona de comentarios, junta muchos comentarios de distintos pdfs en uno mismo, confundiendo al usuario.

    1 vote

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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi,

    Thank you for contacting us. Can you please provide us with the following information to assist you better:

    1. Exact description and steps of issue that you are facing
    2. Is this happening for all files or any specific file?

    Thanks,

    Harshpreet

  14. mauvais service

    Difficile à rejoindre une personne dans qui s'exprime en français et encore plus difficile de procéder à la fermeture d'un compte.

    1 vote

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  15. Can't select pdf components

    The "select" button keeps creating text boxes, and doesn't actually let me select anything.

    1 vote

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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Maximillian,
    Thank you for contacting us. Can you please provide us with the following information to assist you better.

    1. Is this happening for all files or any specific file?
    2. Is it possible to share a file for which you are facing this issue?

    Thanks,
    Harshpreet

  16. Terrible

    I clicked on a text box and my content just disappeared AND I'm under deadline.
    Way to devalue your brand significantly adobe, by releasing products like this.

    1 vote

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  17. Extremely Buggy and time consuming

    Quite unhappy with this product so far. Surprised by the functionality for an adobe product.
    Text boxes keep sticking to the side of the page. If I copy in more than a few lines of data, it disappears or jumps to another page.
    The ability to resize the text boxes seems to disappear intermittently.
    Overall very unhappy with functionality. After only limited use. Time consuming and buggy.
    Will not be upgrading. Currently wasting more time for other alternatives.
    Disappointed.

    1 vote

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  18. no person customer service number

    I can't believe there is no personal customer service with this .......horrible business practice especially when program is designed to help small businesses etc.

    1 vote

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  19. Slow upload - unsatiisfactory

    Why does you system fail to upload on certain mornings and fail to convert successfully. It is very frustrating as it is this morning and I have superfast broadband.

    2 votes

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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Trevor,


    Thanks for reaching out to us and sorry fir the trouble. Are you still facing the issue? Is it happening fir all files or certain files? What is the size of the file you try to upload?


    Regards,

    Shweta

  20. Washing my hands of Adobe

    Hello friend. There's a google link titled "PDF to JPG: Convert PDFs to images free online - Adobe", but trying to do it results in a pop-up for a subscription.

    Thank you for nurturing that special kind of customer dissatisfaction that results in the hatred of a company.

    1 vote

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