571 results found
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Adobe Sign Automated Setup Changes
There must have been some update to adobe sign which prevents automatic field recognition? It worked previously, but I know there was a revamp in the online document management system.
Is there any best practice guides to getting the automatic signatures to line up when sending?
1 vote -
SMS Text Please
Please allow us to send a text link to customers to get signatures. DocuSign has this and is worth switching to get faster results from my customers.
1 voteHello,
Thanks for your feedback. We will review your request.
Thanks,
Adobe Sign Team
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Documents to sign wont appear after upload
Trying to sign documents but when I upload them to sign they screen stays blank
2 votesHi Spencer,
Are you still having the issue? Are you seeing it with all documents or just certain documents? Would you be able to share a test document with us to replicate the issue?
Thanks,
Adobe Sign Team
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can't upload a jpg with my signature
can't Add a Signature from an Image taken with a mobile phone. I've never encountered such a problem previously.
The file size is 56kb, the file is a jpg, unlocked.
The same image always worked when using Acrobat on previous devices (Mac)4 votes -
Last 'sign' button poorly labelled.
Our clients often don't hit the final 'sign' button as they have already signed the documents. We believe the final 'sign' button would be clearer if it was labelled 'send' (or something like this).
1 vote -
1 vote
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Missing filled text boxes
The online editor is not working. When I download filled PDF. I can see only two of my filled text boxes. Others are just missing..
2 votes -
non funziona più
dopo averlo usato su due file diversi smette di funzionare
1 vote -
MAY I KNOW WHY ADOBE E-SIGNATURE IS NOT SENDING THE SIGNATURE REQUEST TO EMAIL GIVEN? I'VE TRIED DO MANY TIMES. THIS IS REALLY MAKE ME UPSET
MAY I KNOW WHY ADOBE E-SIGNATURE IS NOT SENDING THE SIGNATURE REQUEST TO EMAIL GIVEN? I'VE TRIED DO MANY TIMES. THIS IS REALLY MAKE ME UPSET AS I'M UNABLE TO RECEIVE E-SIGN APPROVAL AND IT CAUSE DELAY IN MY WORK AS TO DO IT MANUALLY. I'VE NEVER EXPERIENCED THIS ISSUE BEFORE. PLEASE HELP TO SOLVE THIS A.S.A.P!
1 voteHi Tarmizi,
Could you please let us know which recipient did not receive the email so we can investigate?
Thanks,
Adobe Sign Team
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App For IPhone SUCKS!
I don’t know how you could possibly make the App for my IPhone any more complicated.
Great job 👎
2 votes -
Text/Numbers Altered
Had a recent issue occur multiple times with a document sent for review and signature. The text/numbers change on the signer's end. Only way to catch this is to download the document and reopen it. Anyone else have this issue?
2 votesHello Michelle,
Thanks for you feedback! Are you still experiencing the issue? If so, would you please share more details about the issue?
Thank you.
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This product needs work.
Rarely do I use your E-signature feature that it isn't frustrating. My client gave me an incorrect email address. Today, he contacted me and corrected it, so I added a recipient. IT HASN'T RESENT and there isn't an option to "RESEND".
1 voteHi Brent,
Could you please let us know the name of the agreement that you encountered this problem so we can investigate? We checked your recent transactions in November and it seems all have been signed except one that has recipient email bounced.
Thanks,
Adobe Sign Team
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Adobe Acrobat Crashers with Fill & Sign, Online only Uses Black Color Only
Give option for different colors on Fill & Sign on Adobe Acrobat Online, all documents only showing in black and white
4 votesHi Julie,
Are you requesting different colors for data you're filling in the form fields? When you said "all documents only showing in black and white" do you mean the entire document is in black and white or just the form fields? Documents with different text colors should be rendered with the colors on Fill & Sign. Please provide a screenshot (and a test document if possible), if documents with text in colors are not displayed correctly.
Thanks,
Adobe Sign Team
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Terrible Fill & Sign Experience
I'm highly dissatisfied with this experience, I waited an extremely long time to fill out and sign two documents. The filling out process went fine, but when it went to signing everything fell apart. Somehow the system saved the document with a small signature, not the one I resized, and you can't fix/delete those after saving. Once I put an entirely new page in, the signature would go in fine, but then it would "save my changes" forever after it already said "Changes Saved" and then it wouldn't download correctly or print. I will never use this again.
2 votesHi Landon,
Thank you for your feedback. Would you be able to share some test documents with us so we can try to replicate the issue?
Thanks,
Adobe Sign Team
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Esign GR characters issue
E-signing a document using GR characters from a browser changes the font and the full name is not displayed correctly
0 votes -
digital signature and certificates not usable in adobe sign
I donot understand inspite of being able to create a digital signature and even 3rd party digital signatures, why is it not possible to use them in adobe sign , it is a very weak proposition when the very purpose of the digitization of signatures is defeated by the platform that was created for it....it is down right silly
1 vote -
acrobat useless to us now.....
Why am I paying money for a program that offers all sorts of editing but can't do the simplest of tasks which is to rotate a pdf to be able to fill in signature and other fields. Our business purchased this program specifically to be able to sign an edit pdfs and now it is useless to us!!!
1 vote -
You suck
I uploaded a PDF to sign, but when I get in here you display a message: "This document cannot be edited". But you do not explain why. It's a PDF and I need to sign it. I thought I would give you another chance before I discontinue this lousy service but you continue to disappoint. I refuse to continue this service when it never works for me and any other edit feature you want more money for. I will resort to the old fashion print and sign before I give you any more money.
1 vote -
Request E-signature change
The "Request E-signature" has been changed as of 6/11 to open a window prompting file upload. Not all actions start with a file upload, often it is with a template. Even though the new system offers that too, it is not efficient because you can load only 1 template at a time and have to click around to achieve what you need. The previous system was much more efficient. Please revert to the way it was. Thank you!
2 votes -
Verify digital signature on the app through mobile
Cannot verify digital signature on app through iPad or mobile phone.
1 voteHi Sharon,
Are you still facing the issue? Could you please more details so we can follow up?
Thanks,
Adobe Sign Team
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