Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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  2. Description of desired feature
  3. Why the feature is needed

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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  1. bring signature in front of the photo.

    Cross signature across photo not working properly. signature hide behind the photo.

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Adobe Acrobat does not work.

    I have subscribed to Adobe Acrobat for years and have the app on my desktop, but every time I try to open it , I receive a message that my subscription status cannot be verified. When I sign in and try again, there are no results. When I try to download the app again, I get your "Oops" message. In short, Adobe does not work for me; you just take my money and tell me to go jump.

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  3. I'm paying for literally nothing usable

    I hate your online portal. I have an Adobe Acrobat Pro subscription and I can't do anything I want to do. I need to Prepare a form, there's no option to do this. I need to be able to enter text into a PDF, then download for someone to sign and I can't do that. I tried to set up a Template, that allows me to pre-fill some fields and when I try to use it, it also wants me to sign as Participant 1. I just want to use the Adobe Acrobat desktop software and I can't do that…

    3 votes

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Jennifer, 

    Thanks for your feedback. Fill & Sign has a toolbar where you and drog and drop text fields. There are also PDF tools available for editing PDF. You will find them in Edit flyout or the tools page. Have you tried it? 

    As for Template, it shouldn't require you to sign if it doesn't have a signature field assigned to you (Sender). You can change the recipient (assignee) of any field by right clicking on the field and select Edit. 

    Also when you send it out for signature, make sure you do NOT add your self as a Recipient since all recipients will be required to sign. If you have any non-signature fields assigned to Sender in the document, you will be asked to prefill before it's sent out.

    Adobe Sign Team

  4. 1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Unable to sign PDF. I have looked up how to but it doesn't work

    I am unable to sign certain PDFs. How can I fix it?

    3 votes

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Terri,

    Thanks for your feedback.  Could you please provide more details or a sample PDF so we can investigate? 

    Is it a PDF someone else sent to you to sign or are you trying to fill & sign your PDF? 

    Adobe Sign Team

  6. Failure to save

    After completing a PDF, I clicked 'close' and the saving spinning circle came up. The document did not save, meaning that I have to re-do it. This is not incommon on a MacBook and sometimes iPad. The App only works will any kind of reliability on a Samsung S20 Ultra.

    1 vote

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    1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Freeze Document

    hey how are you why this can work with documents more that 19 Mg, i can request signatures is freezen whe i request the signature to that document, please helpme

    1 vote

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    1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Signatures on forwarded documents really small

    Really really frustrating....Bizarrely when sent by others, my signature and initials are showing up in documents in really small image. It is not my signature which fills the signature so some bug in the formatting. Wish I could contact someone but seems that it is almost impossible to find a chat....

    3 votes

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello Stephen,  Thanks for your feedback. Could you please provide some more details to help us understand the problem. For example, how the agreement was authored? 

    Thanks in advance,  

    Adobe Sign Team

  9. Downloadable signature

    When using Adobe Sign in the Chrome browser and during the process of review and sign, I was able to download my pre-saved signature as a PNG. Perhaps that shouldn't be accessible?

    2 votes

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    1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello Oscar,  

    Thanks for your feedback. If you have saved your signature it should be available to use it while reviewing and signing an agreement. You can check if it is listed under Account > Personal Preferences > My Signature section.

    Thanks,  

    Adobe Sign Team

  10. No ability to add comments?

    When using Adobe sign. Is there anyway for a signer to add comments before adding their signature? This would vastly improve the functionality as opposed to just adding a signature.

    1 vote

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Form Fillable Issues - Impossible to Find

    You have made it almost impossible to make a fillable PDF. it used to be easy and now even accessing that tool is difficult and you provide no support to find out how to do it with the updated suite.

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Need way to amend signed documents

    Adobe Sign is great for my business, but I have one major problem: the inability to update/amend a signed agreement. Example: I noticed one box left unchecked by mistake on an agreement. I would like to be able to submit this agreement to the signers to both initial / sign off on the amendment and then update the one missing box. As it stands now, I have to re-do the entire document. It is a huge pain and creates complications due to duplicate documents.

    1 vote

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    1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Default PDF use on Chromebooks

    I'd like to open PDF files by default using Acrobat on a Chromebook. I don't like that it just goes to a Viewer. I am only trying to fill in a document, then sign it digitally with my stored signature. I don't think that I need a full-blown Reader DC subscription for this since I don't need to pull text out of the document or edit the unfillable parts of the content. I am a longtime Adobe fan going back to high school newspaper times in the 90s when we used Macs. I use a business/enterprise Chromebook for work currently,…

    1 vote

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    Under review  ·  2 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Signature too small in Adobe Sign

    Adobe Sign does not have any way that I can find where you can make the signature bigger. It comes back from the signee too small to read.

    2 votes

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  15. sign on last page of pdf rather than first only

    Bad experience. sign is going only on first page. I want to do it on last page.

    1 vote

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  16. Gale

    Make more easy

    2 votes

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  17. PDF shared cloud editing still doesn't work

    Why are PDF forms so awful? I have to remake PDF forms in Word or Google Docs so that I can have a shared for the form.
    10+ years of clouds services and Adobe still is miles behind everyone on shared doc editing. It's mind blowing.

    3 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Unable to access my account

    Well, I paid a subscription for Adobe Acrobat DC and was charge for 3 year which I did not request and then paid for a 1 year but neither of the acrobats were completed downloaded to my account. I used it once on the web the day I paid for it and now I am unable to get to it. Can someone get back to me on this issue. The email used was shirleyidiaz4859@gmail.com.

    2 votes

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  19. Feedback on adobe sign

    When you download individual files from Adobe Sign, there should be an option to include the audit report at the end so there is only 1 file instead of 2. Users should have this option

    1 vote

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  20. Adobe Signフィードバック

    Adobe Signを利用しています。
    最近署名依頼画面が変更になり、大変使いづらくなったと感じております。
    最初の画面で送信先メールアドレス入力フォームのみ表示することに意味はあるのでしょうか。
    最初から全ての入力フォームを確認できた以前の方が使いやすかったように感じます。
    また、入力候補を表示してくれるのはありがたいのですが、入力途中にいざ候補を選択しようとすると何も起きない=また打ち直しになるのもなんだかなあと思います。
    入力候補も、以前打ち間違えたもの(例えば.comを.conなど)は、間違えやすいので削除できるとありがたいのですが方法はありますでしょうか?
    機能自体は他にはない素晴らしいもので今後も是非重宝させていただきたいので、なるべく使いやすいようにサポートいただけると嬉しく思います。
    何卒宜しくお願い致します。

    1 vote

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    Gathering Feedback  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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