496 results found
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Text disappears
No idea. But when I sometimes save everything and come back, some parts of the document just disappear.
1 vote -
Signing multiple documents in one envelope
Hello! The ability to rename batch submissions has disappeared. Now they are all under the same name "Binder". It is impossible to distinguish documents when there are many of them.
1 voteHello Julia,
You can change the name of the agreement in Review and Send modal, before you sent it out (see image). Please let us know if this resolve your question and if you have any other query.
Thanks,
Sign in Acrobat Web Team
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I thought that The ? meant I would get HELP
Where are the files I sent for signature? Where are the files that haven't been signed? Why do all my documents have the same name? At least DOCUSIGN would put the email address and customer name in the Document Name! This is not very customer friendly!
1 vote -
does not work
not letting me see my documents in progress
1 voteHello Andrea,
Thank you for sharing your feedback with us, and we apologize for the frustration you have experienced with our e-sign feature. In the meantime, could you help us providing more details, to troubleshoot this issue.
Thank you for your patience,
Sign in Acrobat Web Team
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Terrible esign experience
Extremely unfriendly software. I've always used DocuSign to sign documents and my experience has been seamless. Wasted so much time trying to e-sign with Adobe and still not able to.
1 voteHello,
Thank you for sharing your feedback with us, and we apologize for the frustration you have experienced with our e-sign feature. In the meantime, if you're encountering specific issues , please let us know so we can help troubleshoot and provide any possible solutions.
Thank you for your patience as we triage this issue.
Sign in Acrobat Web Team
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e-sign progress
your e-sign is so sketchy. people have an amazingly difficult time finishing these documents we send. either they can't finalize because they've finished all the fields, and adobe doesn't recognize that they have, or they don't finish.
What we desperately need is for adobe to allow us to see the progress. This is a basic feature implemented by other e-sign products like dochub for instance.
If we had ability to download 98% completed document, we could work with it. not seeing any progress until your broke finalization process is a deal breaker1 voteHello,
Thank you for sharing your feedback with us, and we apologize for the frustration you have experienced with our e-sign feature. In the meantime, if you're encountering specific issues where completed fields aren't being recognized, please let us know so we can help troubleshoot and provide any possible solutions.
Thank you for your patience as we triage this issue.
Sign in Acrobat Web Team
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is there a way to download all completed agreements in adobe pdf
is there a way to download all completed agreements in adobe pdf
1 voteHi,
The application doesn't currently support this feature. However, we are always looking for ways to improve our product and will definitely consider your request for future updates.
Sign in Acrobat Web Team
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Something went wrong
Hi,
I'm getting Something went wrong errors when trying to finalise agreements for e-signing. Please investigate.1 voteHi,
We understand you are encountering some trouble with our services. We apologize for any inconvenience this may cause. Could you please give us more details on where you find this issues, and if possible could you provide any specific documents that you encounter this problem with or any other information that you consider important?
Thanks,
Sign in Acrobat Web Team
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Missing characters from Croatian alphabet
Application is ok, but it has trouble with textboxes containing characters such as č, ć or š. Textboxes containing such characters disappear when document is exported to pdf.
1 voteHi,
We are sorry you are experiencing trouble with this feature. We are triaging your issue and are gathering more information to understand the problem better.
Please bear with us until we find a solution to this issue.
We appreciate your support!
Thank you,
Sign in Acrobat Web Team
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Page Unresponsive
When trying to add multiple recipients to sign a document, the page becomes unresponsive.
1 voteHi,
We understand you are encountering some trouble with our services. We apologize for any inconvenience this may cause. Could you please give us more details on where you find this issues, and if possible could you provide any specific documents that you encounter this problem.
Thanks,
Sign in Acrobat Web Team
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Firma digital en doc solo lecturaz
Documento solo lectura como firmar
1 voteHello,
We don't support signatures with only read mode activated, this is an intended behavior since the preference of that document were set like that unfortunately you will not be able to sign it. If you have any more doubts please reach out.
Thanks,
Sign in Acrobat Web Team
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e-sign not working
i can not sign (e-sign) on my pdf file
1 voteHello Michael,
We are sorry you are having trouble with this feature, could you provide more information about this issue?
- Is it only with that specific file? Could you provide it?
- What steps do you use before encountering this issue?
- Do you see any error or dialog on the screen when this issue happens?
Thanks,
Sign in Acrobat Web Team
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mb_billal
192.168.205.18/prepay/view
1 vote -
Stop trying to sell me your products
I do not want to buy new products or services, I do not want to be jerked around trying to access the product I have a license to, I do not want to have to hunt for access to the product I have a license to, I want to be placed directly on a screen where I can select from the products I have a license to, and I want to be able to access it with one click. quit trying to sell me stuff, give me immediate access to Adobe sign so I can get documents out ASAP without…
1 voteHi Nicholas,
We understand you are encountering some trouble with our services. We apologize for any inconvenience this may cause. Could you please give us more details on where you find this issues, and if possible send us a screen shot to understand this behavior better? And we will gladly work on it as soon as possible.
Thanks,
Sign in Acrobat Web Team
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Password protection may not be working properly
I have set a password for the web form that needs to be signed. However, when I use the links provided in the "Share the URL" section, I can access the web form from a different browser or in incognito mode without needing the password, even when I'm logged out.
On the other hand, when I try to access the form from the dashboard while logged in, it prompts me for the password. I believe this behavior should be reversed.
1 voteHello 誠司 伊藤,
We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.
As for the behavior, this is expected since a web form is a type of document that is intended to be available for anyone with access to the URL, and the password set in the compose page should be to keep the information secure only for the account owner. We can see this step as another security gate.
You can always use the tool Request e-Signatures and add a password for the participants.
Please let us know if this information is helpful for you.
Thanks,
Sign in Acrobat Web Team
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e-signature glitch
The e-signature thing has been glitchy. Today it started blacking out the panel for signature options after I added some signature info. If I save the doc and reopen the doc I can send.
1 voteHi Cody,
We are sorry you are experiencing trouble with this feature. We are triaging your issue and are gathering more information to understand the problem better.
Please bear with us until we find a solution to this issue.
We appreciate your support!
Thank you,
Sign in Acrobat Web Team
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Can't send an e-signature request due to issue.
I tend to use the app as default. When trying to request an e-signature, I get as far as selecting what I want the recipient to sign and then the left-side box goes black. This is where you would ordinarily finalise and send the document - which I now can't due to the random black boxes appearing.
Would much appreciate it if this was resolved.
1 voteHello Craig,
We understand you are encountering some trouble with the feature Request e-signatures. We apologize for any inconvenience this may cause.
We are triaging your issue and are gathering more information to understand the problem better. If the issue is still happening and in the meantime we resolve this specific problem please try to use earlier version of the feature by following these steps:
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".
This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue.
Could you please tell us if this issue you are facing happens every time and with all the documents you use?
If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Need to SPEED & STREAMLINE
Your Adobe Pro Digital Signature has always taken forever to run and is extremely complicated and borderline ancient. With each "downgrade" it get sworse and now doesn;t even work. You concentrate on adding all these complicated useless fetures that nobody wants or needs and forget the basice....ACCURACY, TIMELINESS, ETC.
2 votesHello Gilbert,
We understand you are encountering some trouble with the feature Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.
If you still prefer to use the earlier version you can revert back by following these steps:
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".
This change will only affect new created after making this adjustment.
We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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1 vote
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your ****** website
your website navigation is just horrendous. my god, it takes 10 minutes to figure out how to get to my templates for esign. jesus christ, this is EVERY SINGLE TIME. i don't come here everyday, so its a nightmare trying to navigate past all the ******** you try to get me to download or buy. just take me to my **** and stop changing where the links are. do better, you charge enough **** money you should give two ***** about your customers time and convenience
1 voteHi Legacy Healthcare,
We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.
If you still prefer to use the earlier version you can revert back by following these steps:
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".
This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks, Sign in Acrobat Web Team
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