154 results found
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share error
It won't let me share anything - keeps saying share error.
1 vote -
Restore the old interface PLEASE!
Tools either don't work or have just been removed since the web interface was updated. I am no longer to share more than one file at a time unless I open Acrobat. :-(
1 vote -
I need more thorough explanations of products
By being consistent. Different help agents say one thing and it is not true or another staff states differently.
Please alert me when I do something my plan doesn't support.
I was told I could Edit with the "PDF Pack"
I was told and read I could combine files under the same plan. I now have PDF Pre mium plan as your staff stated it was the way I could do things as noted above.
I cannot afford to pay any more for signatures and management of the PDF's. I need a thorough explanation of what I can do with…1 vote -
Copy Link
COPY LINK DOESN'T WORK
1 vote -
New interface SUCKS!!!!
I'm not going to hold back, this new web interface SUCKS and seems to be getting worse!!!!! Now I'm not even able to share multiple files anymore. I don't see the share button unless I select one file at a time.
1 vote -
Help delete files
I need to delete files that are showing as in "For Signature".
Where is the button?
2 votes -
copy link
"copy link" in a shared PDF does not work in safari
1 vote -
Lost functionality!
When I use “Send & Track”, now known as “Shared for Viewing”, to share more than one image with a client I am no longer able to tell exactly which images they view and download the way I was with the old interface. Please give back the old interface!
2 votes -
HATE this and miss send and track
I have no clue what has been shared or linked. The beauty of Send and track is gone - and missed. I will not fight this battle every day.
4 votes
cfrench
responded
Thank you for posting. If you click on Shared for Viewing on the left hand side you’ll see a list of all the files you’ve shared. Is there something in that view that you aren’t ale to do or find difficult to do?
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I'm calling BS!
I'm calling BS! My "For Viewing" files were suddenly deleted. I contacted support via chat and the agent told me file over 45 days are automatically deleted. First, this is a paid account and nothing should be deleted unless I delete it, and secondly there are files more than 45 days old. I never had this problem before the change to the interface!
2 votes -
new doc cloud interface is awful
The new Document Cloud interface is terrible. the old interface was intuitive. The created links are long and needlessly complicated.
3 votes -
Bring back the forwarding!
Not being able to forward shares like in the old interface needs to be fixed. I attempted to share today and received a message from the system saying "Unable to send. Try again later." This neve happened with the old interface, but if it had I would have been able to forward the files and message without having to start from scratch.
1 vote -
Don’t share my filed
Don’t share the documents without my permission as some one in my contact address is viewing my filed without my knowledge
2 votes -
Shared for viewing concerns
I use this service mainly for photo distribution. The new design does not allow for all of the thumbnails to be seen on a grid at the same time. You must click on a very small photo to get a better view and then cannot advance to the next one. I'd like to see options on configuring the viewing page for the delivered photos. Going to the next photo or document without having to back up to the previous page would be great. Thanx
2 votes -
I keep getting "Bad Request" errors when I share files.
I keep getting "Bad Request" errors when I share files. They seem to share anyway though.
1 vote -
Sharing doesn’t work from my iPhone.
When I try to share a file from my iPhone I don’t see any of the boxes I just get a white window.
1 vote -
Please give back my beloved interface!
Please give back my beloved interface!
1 vote -
Need to add support for 3d filies types and vsd support
Need to add support for 3d filies on the Document cloud
Here are the file types
- Stl 2.obj
- 3mf 4.fbbx
- Vsd
Thanks
Joe1 vote -
Seems like we are Beta testing the interface!
It feels like Adobe is using us all to Beta test the interface. It is and has not been ready for prime time and I for one would rather have the old interface back. The only changes the old interface needed, from my point of view, was to all the sharing of more than 50 files per share, and the ability to type more than a 1000 character message.
1 vote -
This problem riddled interface needs to go!
Get rid of this new interface! On top of the problems I have had using it, I just had a client tell me they could only see 10 out of 45 images I had shared with them. Adding insult to injury, the option to download more than one file at a time is gone! :-(
1 vote
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