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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

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  2. Description of desired feature
  3. Why the feature is needed

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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Feedback for Document Cloud Web

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373 results found

  1. Cancel my subscription

    Please cancel my subscription to Acrobat DC. I have entered my cancellation in several places but it is very difficult to find out if it is being acknowledged. Please respond to charlotte.vogelmann@gmail.com that my subscription has been canceled.

    27 votes

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    21 comments  ·  Subscription  ·  Admin →
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  2. Please do not use free trial when just for the sake of it, currently it hard to cancel it.

    CANCEL MY FREE TRIAL WHICH I SUBSCRIBED AFEW HOURS BACK. VERY DISAPOINTED< MY DOCUMENT NEEDED EDITING ONCE CONVERTED TO WORD, SO DID NOT USE YOUR SERVICE> WORSE, I HAVE SPENT ALMOST 1HOUR TRYING TO CANCEL THE FREE TRIAL SUBSCRIPTION. PLEASE CANCEL IN TODAY 25/04/2026

    1 vote

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    0 comments  ·  Subscription  ·  Admin →
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  3. Subscription issues

    Hello. I upgraded my subscription to the yearly one and yet it says to subscribe on my profile with all the features taken away. Kindly look into this

    0 votes

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  4. Bye

    I'm cancelling my subscription after this month.

    0 votes

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  5. Pick You Own Apps Subscription

    I just moved my sub to a photoshop only sub because I just did not use all of the stuff in the top creative sub for the price, however, would be nice to still be able to use Adobe Acrobat on my PC as part of this sub, I mean I think Acrobat for the PC should be able to come with any sub and not be forced to the web app.

    That being said, you should have a decently priced sub model where we can pick the items we want instead of an umbrella sub that costs a bundle,…

    0 votes

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  6. is this how you treat your customers

    Is THIS HOW YOU TREAT YOURE CUSTOMERS?

    0 votes

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  7. Would like a human

    Have a human available. I've been trying to see if an email i rec'd was a scam or not and your virtual assistant didn't have a clue how to help answer this. a human would not have cost me 15 minutes in my day. awful service. SO if you intend to charge me $325 today, don't. I didn't authorize it and I think it's a scam (this came via email) but I can't confirm since you don't offer a human.

    0 votes

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  8. Test feedback

    Test feedback

    0 votes

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    0 comments  ·  Subscription  ·  Admin →
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  9. boo

    I've paid and can't use your services i'm stuck in a loop worst company ever

    0 votes

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  10. ****

    von wegen kostenlos, der größte clickbait abschaum dens gibt... schiebt euch das abo sonst wohin lol.

    0 votes

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  11. Subscription is Sneaky

    Your subscription model is sneaky and I don't like it.

    0 votes

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  12. cancel

    Dear Adobe,
    I forgot to cancel my subscription after using the trial version. Now, when I cancel, it demands a cancellation fee from me. The fee was deducted from my card even though I did not use it last month. I want to cancel my subscription for free. Sincerely
    Dr Güllü Tarhan

    0 votes

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  13. total ****

    this program is a huge step backward from Adobe 11. Where are the Annotations? I can't find them. And what does "this is an empty file" mean for ***** sake? It's a file printed to pdf...how can that be empty.

    0 votes

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