Document Cloud Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  1. pdf to word

    When I convert my pdf to Word, the conversion is horrible, despite the fact that I am converting a book I wrote and it is fine, honestly, this program does not work and I would like to get my money back, because I paid to have this function

    1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  2. Product doesn't work

    This product did not perform as advertised and I would like a refund.

    1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  3. Accentuated letters disappear from comments on download

    Hi there,

    When using the share for review feature and after getting comments, I proceed to the download of the PDF version including all comments, but the issue is that all the accentuated letters are taken out of the comments.

    It seems like it's a bug!

    Any help resolving this, as it makes the content hard to read, would be greatly appreciated.

    Cheers,

    Julien

    1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  4. Facebook

    Aly bautista

    1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  5. Export doesn't work, tells only after purchase.

    Ich habe die Exportfunktionen abonniert, nun wird das PDF, das ich exportieren wollte nicht unterstützt. Die gekaufte/abonnierte FUnktion steht also nicht zur Verfügung. ICh widerrufe den Online-Kauf, bitte die 24,13- EUR zurückerstatten

    1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  6. No funciona mi suscripción

    Buenos días. Tengo contratado Adobe Acrobat Export PDF, pero no puedo ejecutarlo ya que cada vez que lo intento lanzar, me pide suscribirme y cuando así lo he hecho para comprobar si por ahí se resuelve, me indica que ya lo tengo contratado. Por lo tanto no puedo ejecutarlo.

    1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  7. 1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  8. SHARE

    NEED TO SHARE THIS FILE

    1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  9. Problems with Excel Export

    Adobe Acrobat Export PDF does not work properly. The numbers are not matching the pdfs. Therefore I would like to cancel my subscription since I have to do anyway everything manually. Very dissapointed

    1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  10. Coversion of PDF to Microsoft *.docx file

    Hi, I am trying to convert my PDF file to Microsoft Word (*.docx) file but unable to. Every time a window is showing "An error occurred while trying to access the service." Could you please guide me.

    1 vote
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    1 comment  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  11. Not ready for professional use

    So far a waste of time and MONEY !!!!! Does not sync, cannot convert and I cannot even print a copy. SUCH A WASTE OF MONEY !!!!!

    1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  12. Problem when export pdf file

    Hello, I've a problem, current I can't export Pdf file on Document cloud of Adobe when I want to convert .png or .jpg to PDF. I tried many times but I received a notification, that's " Unable to process ". Could you help me sort out this problem, please?

    2 votes
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  13. This program sucks!!!

    Not make this so difficult to use. I've had to sign in and put codes FOUR times and still get to use this program. This is my first use and I no longer want it. It's not worth the hassle I would have to go through each time I want to use it. Cancel the "membership" and return my money!!!!!

    1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  14. poor quality

    Be Advised! I have attached a quality sample.

    1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  15. Upraten

    Leider konnte ich ADobe Acrobat Export PDF nicht upgraten, er sagt immer kein Produkt gefunden, was ist nun mit meinem ABO

    1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  16. Not converting well (a lot of errors in conversions)

    it is not converting as it is. there is a lot of changes in conversion.
    Pls see to it. What i expected, it didn't fulfill even to 50%.

    1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  17. Verificiation

    Adobe does not send pass word to phone have tro resend, resend, resend resend resend reasend,

    Finally sends verification code and then closes account for 24 hours due to too many attempts.
    ********!!

    1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  18. Export PDF not working

    Hi
    You've changed the desktop appearance and my Export PDF subscription no longer works (pdf files will not upload from my PC). what have you done?!

    1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  19. gerald.stewart69@btinternet.com

    allow me to convert PDF to Word doc

    1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  20. I cannot convert a pdf to a Word document, and that's the only reason I upgraded my subscription today. Please fix or cancel my subscription

    WHY CAN'T I CONVERT A PDF TO A WORD DOCUMENT? I'VE BEEN A SUBSCRIBER FOR YEARS AND UPGRADED TODAY. THIS IS VERY FRUSTRATING.

    1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
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