3295 results found

1. Bad interaction with Adobe Community Professional

   I would like someone at Adobe to review the interaction linked below and take whatever action is necessary. I posted a sincere, respectful question, and I got a disrespectful, passive-aggressive response from a so-called Adobe Community Professional. When I called him on it, he replied, "I don't speak for Adobe." I would suggest that Adobe should make sure that's true. He certainly is not engaged in creating a helpful "community." I looked also at a number of his other interactions. Many of them have the same flavor of condescending abruptness, and don't really provide any help. If this were just another user, then there would be no complaint, but Adobe has given this guy "professional" status. Thank you for looking into it.
   https://community.adobe.com/t5/acrobat-discussions/get-shared-pdf-link-to-show-in-browser-according-to-my-quot-initial-view-quot-settings/td-p/12377047

   I would like someone at Adobe to review the interaction linked below and take whatever action is necessary. I posted a sincere, respectful question, and I got a disrespectful, passive-aggressive response from a so-called Adobe Community Professional. When I called him on it, he replied, "I don't speak for Adobe." I would suggest that Adobe should make sure that's true. He certainly is not engaged in creating a helpful "community." I looked also at a number of his other interactions. Many of them have the same flavor of condescending abruptness, and don't really provide any help. If this were just… more

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2. This you can consider as a feedback or complaint or clarification

   I have updated my billing details and received the invoice also. But, when I open a new pdf, repeatedly I am seeing a screen showing "Billing Issue" mentioning - There was a billing error - at the top.
   I request the authorities to clear this issue.

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3. Read aloud will not work for me

   Read aloud feature fails to work. It worked for me the first time I tried it, a couple weeks ago, but now it refuses to read (I don't hear anything) and I have verified that I am using it correctly. I tried following the suggestion to Turn off Protected Mode at Startup on a user forum, and that didn't help either. I'm uploading a file I was using as a test.

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4. Acrobat DC Pro : Compare PDF functions not good in latest version, classic version works good

   Adobe Acrobat Pro DC latest version cant the do these :
   1) Cannot unsynchronise the files
   2) Cannot split the old and new files in separate screens
   3) Cannot highlight words to enter comment

   These can be done in Adobe Acrobat Pro DC CLASSIC VERSION

   Please bring these back to the latest version. These functions are useful which is why the company purchased it.

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5. Qatar Airways Flight Change Policy

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6. How to Recover GMX Account

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   To contact GMX (Global Mail Exchange)… more

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7. Video not working on Acrobat DC

   Tools for Rich Media work fine for development when we add a video. It fails when we try to view the video added on Acrobat DC for Windows.

   Acrobat Reader can play the video fine on both the PC and Mac

   Acrobat DC Pro on the Mac version # 2021.005.20048 can create and play the video correctly.

   Acrobat DC Pro on Windows can create the PDF with Rich Media tools but it can not play the video. It may crash or it may do nothing. No video can be seen. I tried it both playing in the document or in its own window. The version we are running is 2021.005.20155. I do not need to upload a file since it happens on any file with a video. We had 7 computers creating and viewing the file and it worked the same on all the systems. I believe this is a bug in this version on the Windows side.

   Tools for Rich Media work fine for development when we add a video. It fails when we try to view the video added on Acrobat DC for Windows.

   Acrobat Reader can play the video fine on both the PC and Mac

   Acrobat DC Pro on the Mac version # 2021.005.20048 can create and play the video correctly.

   Acrobat DC Pro on Windows can create the PDF with Rich Media tools but it can not play the video. It may crash or it may do nothing. No video can be seen. I tried it both playing in the document or in… more

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8. Cannot copy some Japanese characters

   Copying some Japanese characters with Acrobat Pro DC and Reader for Mac (2021.005.20048) on Big Sur 11.4 does not work, while it is OK with Reader for Windows (2021.005.20048).

   Please try this PDF for example.
   https://www.pref.gifu.lg.jp/uploaded/attachment/252764.pdf

   Copy and paste of "美濃加茂市" becomes "美濃加 市".

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9. Stop using Internet Explorer for application logins, PLEASE !

   By way of background, we have investment managers that protect their Acrobat PDF files with remote sign-in via a third party portal (Intralinks).

   This used to be available until security settings via GP where set to block IE due to security issues.

   My complaint is no different to others and it is very poor of Adobe to not have created a solution when Microsoft stated that IE was coming to end of life on June 15 2022. Leaving a fix to this issue so close to this date is very poor.

   Do not close this case and say it is going to be fixed until it is. You just did this in my comment to Matts suggestion "Stop using Internet Explorer for application logins"
   You have had almost 3 years to fix this and yet ....

   By way of background, we have investment managers that protect their Acrobat PDF files with remote sign-in via a third party portal (Intralinks).

   This used to be available until security settings via GP where set to block IE due to security issues.

   My complaint is no different to others and it is very poor of Adobe to not have created a solution when Microsoft stated that IE was coming to end of life on June 15 2022. Leaving a fix to this issue so close to this date is very poor.

   Do not close this case and say it is… more

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10. What is AOL Password Reset Process

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11. How to Fix Google Chrome Not Working

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15. Microsoft Excel Not Working

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20. Bug: 3D pdf image shrinks to the bottom left quarter of the viewing space after activating it

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