783 results found
-
BUG: Grey screen when combining open PDFs
When I combine PDFs that are open on my screen, intermittently a grey screen will pop up instead of the files that I want to combine. Then I have to close out all the PDFs I'm working on and then open again to combine them. This Bug needs to be fixed and did not occur on older Acrobat versions. Please help.
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
I find this new version much more difficult to use than the old Adobe Acrobat Pro. I wish Adobe would stand by their older more stable versi
I've used Adobe to create pdfs with multiple files for years. It's one of the programs that has been a staple of my office operations. The new Acrobat DC makes navigating to combine files much more difficult. The menu bars are not the same every time I open the program. The program saves in obscure locations on my PC which I never use. While working on combining files it often closes the active deocument while I am searching for the files I need (which weren't saved in the correct location, etc. You have wasted hours of my time. Adobe has…
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Read aloud feature reads chaper numbers as calendar dates
Adobe Read out loud feature is reading some section and figure numbers as a date. It only seems to happen where the number has a format of 3 digits, separated by a decimal, and where the 3rd digit is greater or equal to 10. For example, 3.2.11 is read “March Second, Eleven” and 4.4.10 is read “April Fourth, Ten”. I’m assuming it is a setting in Adobe somewhere, since it is doing it for text within the document as well, not just figure numbers or alt text from images. There was nothing odd about the text from the word versions…
1 voteHi Paul,
I checked out the issue you are facing on your system. It seems that the issue is at Windows OS level and not from our side. It works fine on Mac.
Thanks
Rachit -
Improve user information on Acrobat Pro DC Tools home page
Only due to my extremely helpful customer service rep, Gurjeet Singh, do I now understand that all the tools on my Acrobat Pro tools page are included in my current subscription - even those that say "Add" rather than "Open." Before I bought the subscription - and was using/purchasing tools on a onesy-twosy basis, "Add" indicated "not purchased," it is very confusing (and misleading) to use the same word on the subscription interface page. My suggestion involves two-three minor changes. 1. At the top of the subscription tools user interface, add a short title line that clearly indicates that the…
1 voteHi,
Since we haven’t heard back from multiple users on this, We are closing this thread.
We’ll revisit if we hear back again on thisThanks
Ayush Jain -
[idea] Option of capping the brightness to avoid visual fatigue
Change the background color of a pdf even if there is a background image to avoid visual fatigue or a option of capping the brigntness to avoid changing screen settings
2 votes -
Form drop down improvement request
Dropdowns need scrolling through options and the ability to type more than one letter to jump to an option in the drop down. Since users are very acquainted with filling forms out on the web, they expect this kind of interaction when filling out forms. Also, it will help save time for users.
1 voteI have forwarded your request to engineering. It will be picked up after prioritization. We will contact you if we need some more information on this.
Thank you for your patience -
Updated Fill and Sign feature changes are horrible
The changes to the fill and sign feature are horrible!!! The edit box will not go past the page so filling out to the edge of the page is impossible. The Box fill in feature no longer auto detects the boxes making selecting the boxes and resizing required for every entry. When typing the beginning of the text no longer goes where the user selects but move to were it wants, which so far as never been accurate, beginning in the text before it and/or through the line the text is supposed to be on. Also when the auto fill…
1 voteClosing the issue due to no further communication from the user. In case you encounter the issue again, please feel free to contact us.
-
Undeleteable PDF from Adobe
A PDF titled "Welcome" about Adobe Document Cloud just appeared on my Mac. I want to delete it but its location does not appear on "Properties" and the Mac's "find" feature does not show it. This is an inappropriate quality for a file I did not request and did not download voluntarily. I want to attach it here but "Browse" does not find it. I am very disappointed that Adobe has distributed a file with these characteristics of malware. Please tell me how to locate and delete it.
1 voteThe Welcome pdf is a introductory pdf that summaries all kinds of utilities provided in the software.
You can close the same and reopen your own files
using file menu > open options -
A "Save as..." button next to the "Save" button in the default toolbar
Since version 18 the User Interface got better, good work. Just a "save as..." button I'm still waiting for. For me it is the most used action in Acrobat to save downloaded documents from the internet to a folder on my hd. I still have to use the menu for it witch is one click to much every time...
1 voteHi,
Since we haven’t heard back from multiple users on this, We are closing this thread.
We’ll revisit if we hear back again on thisThanks
Ayush Jain -
Blank screen when opening a PDF
When i try to open a PDF it just pulls up a blank screen within Acrobat. i have to close out and reopen it numerous times before i can actually view the PDF! HELP?!
1 vote -
Acrobat 2017 PDFMaker Not a valid Add-in
There is a currently unidentified issue in our organization that is preventing the Adobe Acrobat 2017 PDFMaker Office 2016 add-in from functioning in any office product.
The add-in shows up in the "Inactive add-ins" tab in the office options. When you try to reactivate the add-in, it fails, give the following error: "Load behavior: Not Loaded. A runtime error occurred during the loading of the COM Add-in". If you delete, and then attempt to reinstall the add-in, the installation will fail giving this next error:" "C:\Program Files(x86)\Adobe\Acrobat 2017\PDFMaker\Office\x64\PDFMOfficeAddin.dll" is not a valid Office Add-in." We have done complete Uninstall/Reinstall's of…2 votesWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Every time I start Acrobat 11 Pro, all customisations are gone
I lost customisation every tim I open Acrobat. Can you help me with this?
Many thanks!
1 voteHi
I would like to inform you that Adobe has stopped Active support for 11.×.
I would like to request you to kindly use Latest Adobe Acrobat DC for updated UI and great features.Thanks
Ayush Jain -
Size Matters
When opening a PDF it does not need to be 134% size. I've set the view to 75% and the files still open at 109%
1 vote -
Adobe sucks... I bought an ebook to download to my phone... I ha ve wasted hrs trying to see my ebook... it should not be this complicated
I still don't have access to ebook... adobe gives u many options but not a straight forward option
1 voteThis is not the right forum for mobile issues.
-
Make it look like the old XI Pro Interface. Rainbow Brite is NOT using Adobe.
Make it look like the old XI Pro Interface. Rainbow Brite is NOT using Adobe.
1 voteHi,
We have no plans of going back to the older UI.
Do let us know with Acrobat DC UI if you are facing any so that we can help you in that.Thanks
Ayush -
Default browsing top to bottom is not neutral.
Default browsing method is from past, text roll what was used in churches and squeres for the news and informing new things, laws etc.
For arabic text bacward and reguar browsing method, horisontal, it can be used mouse too but easyly by arrow keys. Now horisontal and vertical are mixup, it causes disfunktion in brain, when you read a book you say forward but in computer you say down, it doesent make sense because in european culture down is back and up is forward, how we understand things. Past is left and future right, at computer same book is backward:…2 votesDue to lack of clarity we are closing this.
-
Please bring back 'insert pages' the way it used to be.
'Combine Files' doesn't combine. It creates 2 tabs, and that's not what I need. I need a single scrolling file of multiple pages. Maybe I'm doing something wrong. This new version is not intuitive or user friendly. It's visually ugly. There's too much clicking around to find the different tools that you need. Due to the weird organization, I'm wasting time trying to figure out how to get what I need. It's not efficient. Frankly, I hate everything about it.
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
1 vote
Closing as there’s no response from user.
-
Tools Pane Opens on Launch
I run a lot of scripts on Acrobat and it would be nice to have the tools tab be the one that opens on launch. Currently, I need to do 4 clicks every time I want to run an action script Tools > Action > Choose My Action > Select Files.
Even a shortcut to specific tools would be amazing! You can do this on all other Adobe programs (assign shortcuts) but you cannot do this on Acrobat and it makes my workflow on this program so much slower.
I saw a lot of requests to remove the tools pane,…
2 votes -
Ability to add a button in "Prepare From" that will facilitate the read out loud function
Ability to add a button in "Prepare From" that will facilitate the read out loud function, similar to a macros in excel. I button that will launch the "Read out loud" using SHIFT+CTRL+Y and SHIFT+CTRL+B. This would be amazing.
1 voteI have forwarded your request to engineering. It will be picked up after prioritization. We will contact you if we need some more information on this.
Thank you for your patience
- Don't see your idea?