2158 results found

1. Export measurement markup to excel incorrectly

   I use Acrobat Pro DC 2018.011.20040 version to do take-off quantity and when I export to csv file (use right click when you're in measure distance mode). It looks like all the numbers are shown incorrectly. Have anyone known how to fix or had the same problem? Cheers

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   Need Info  ·  7 comments  ·  Other  ·  Delete…  ·  Admin →
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2. the ability to scale dimensions off blue prints, etc

   The ability to set a scale, and do take-offs from blueprints that almost always transmitted as PDFs.

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3. Announce Acrobat Updates without crashing Acrobat

   Develop a method to announce new updates without first crashing Acrobat. Many other companies have this feature.

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4. Tool Bar icons

   The Tool Bar icons appear cartoonish - maybe at least tighten their outlines so they appear crisper!

   6 votes

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5. Sort folders by Date Modified

   We use Box Drive and Clio. When I try to save directly to these from Adobe Pro there's no option to sort the folders by Date Modified. I therefore have to scroll through 2k+ folders to get to my recent cases. I find this to be a ridiculous oversight that it isn't an option, when I was able to do it in the free "preview" version of Adobe on my Mac. This needs to be resolved ASAP.

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6. Auto OCR

   The Image pdf get started OCR mode automatically when we pick the Text tool (T) in the Acrobat DC, this OCR should be impact the original scanned pages, sometimes we unable to find out it had OCR when it is in the fit page view, because it is seems like as image.

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7. Faulting Module

   When Saving PDF's from Outlook, system will randomly crash completly, closign down both Explorer.exe and Outlook.

   Just clicking the PDF attachment, then clicking, Save As, selecting a windows my documents folder, and save. Suprisingly often it will crash.

   System was a recent fresh install of Windows 10
   Version 10.0.17763 Build 17763
   32GB RAM

   Adobe Acrobat Pro DC
   Version 2019.010.20069

   Faulting application name: OUTLOOK.EXE, version: 16.0.11231.20130, time stamp: 0x5c5187a2
   Faulting module name: PDFShell.dll, version: 19.10.20064.48846, time stamp: 0x5c069227
   Exception code: 0xc0000005
   Fault offset: 0x00007146
   Faulting process id: 0x4218
   Faulting application start time: 0x01d4c255006efdb5
   Faulting application path: C:\Program Files (x86)\Microsoft Office\root\Office16\OUTLOOK.EXE
   Faulting module path: C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\PDFShell.dll
   Report Id: 0b20fabf-6a70-44a9-a50b-ffb952eeccb5
   Faulting package full name:
   Faulting package-relative application ID:

   ---

   Faulting application name: Explorer.EXE, version: 10.0.17763.107, time stamp: 0x695ecd5a
   Faulting module name: PDFShell64.dll, version: 19.10.20064.48846, time stamp: 0x5c06927b
   Exception code: 0xc0000005
   Fault offset: 0x000000000000a46f
   Faulting process id: 0x38c8
   Faulting application start time: 0x01d4c254e516c854
   Faulting application path: C:\WINDOWS\Explorer.EXE
   Faulting module path: C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\PDFShell64.dll
   Report Id: add34912-7916-437f-ad7a-807fc3dfda1c
   Faulting package full name:
   Faulting package-relative application ID:

   When Saving PDF's from Outlook, system will randomly crash completly, closign down both Explorer.exe and Outlook.

   Just clicking the PDF attachment, then clicking, Save As, selecting a windows my documents folder, and save. Suprisingly often it will crash.

   System was a recent fresh install of Windows 10
   Version 10.0.17763 Build 17763
   32GB RAM

   Adobe Acrobat Pro DC
   Version 2019.010.20069

   Faulting application name: OUTLOOK.EXE, version: 16.0.11231.20130, time stamp: 0x5c5187a2
   Faulting module name: PDFShell.dll, version: 19.10.20064.48846, time stamp: 0x5c069227
   Exception code: 0xc0000005
   Fault offset: 0x00007146
   Faulting process id: 0x4218
   Faulting application start time: 0x01d4c255006efdb5
   Faulting application path: C:\Program Files (x86)\Microsoft Office\root\Office16\OUTLOOK.EXE
   Faulting… more

   3 votes

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8. (Bug) Resizing windows stutters

   Resizing a window by dragging the lower right corner is very laggy. Often, the mouse pointer is halfway across the width of the window before the window starts to resize. It then jumps repeatedly to catch up with the mouse as you resize the window.

   On a late 2016 MacBook Pro, Mojave, 16 GB ram,
   Acrobat DC Pro version 2019.008.20074

   6 votes

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   Need Info  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

   Hi,

   Thanks for reaching out to us for your concerns.

   I would request you to kindly update to the latest available version of Adobe Acrobat DC using “Check for updates”

   Also please send a screen recording video of the issue that you are facing to us at ajain@adobe.com

   Thanks
   Ayush Jain

9. Web help indicates converting portfolio to swf is possible

   https://helpx.adobe.com/acrobat/using/publish-share-pdf-portfolios.html

   This says it is possible, but there is no option to "Save PDF Portfolio As Web Site"

   The "Applies to" indicate this is applicable to 2017 and DC. I'm using DC Pro.

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10. forcing adobe users to enter email addresses, forces one to give you all our email addresses and loclks in the document making it UNMANAGEAB

    this is the stupidest idea from the imbecoles at adobe. locking attachmentsd and foircing me to give you my email address and all my contacts email addresses is not WHAT OBNE HAS IN MIUND ONB PRACTICALLITY
    AND TO COMMUNICATE WITH YOU IMBECILES, I HGAVE TO CREATE AN ACCOUNT, COME UP WITH A PASSWORD, A BACK UP E,AIL, LOG IN, CET CONFIRMATIOONB, CHECK THE SQUARE WINDOES WHOW MANY AUTOMOBILES ARE THERE AND [PROOF IM NOT A ROBOT !!!!!!!!!!!!!!!!!!!!!!!!!

    1 vote

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11. Reduce the number of batch files for compressing files

    The govt is taking advantage of your batch save->other-> reduced file size so they do not need the pro version tool kit for developers. It currently stands at 50. they have teams of people manually processing 15,000 files per month to avoid the cost of the pro version. reducing this to 10-15 would make it economically unfeasible to continue with the sweat shop approach and they would be forced to buy the pro version tool kit and save the tax payers lots of money in the process.

    many FAA and DOT departments take advantage of this 50 batch limit to avoid the cost of the pro version tool kit.

    The govt is taking advantage of your batch save->other-> reduced file size so they do not need the pro version tool kit for developers. It currently stands at 50. they have teams of people manually processing 15,000 files per month to avoid the cost of the pro version. reducing this to 10-15 would make it economically unfeasible to continue with the sweat shop approach and they would be forced to buy the pro version tool kit and save the tax payers lots of money in the process.

    many FAA and DOT departments take advantage of this 50 batch limit to… more

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12. There is a terrible waste of toolbar real estate to the word "Customize"- I need this space for other uses and cannot do anything

    There is a terrible waste of toolbar real estate to the word "Customize"- I need this space for other uses and cannot do anything

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13. Dropdown Find Window

    The dropdown "Find" window used to search documents for keywords is always a problem — it slows down scrolling to an annoyingly low level. Please put the "Find" window in the bar of the program interface to alleviate the scrolling problem.

    3 votes

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    Need Info  ·  AdminAakash Deep (Software Engineer, Adobe) responded

    Hi,

    Sorry to hear that you’re facing issues with Find tool. Could you please tell me more about the workflow that you’re performing while using the Find tool?

    Thanks
    Adobe Acrobat DC Team

14. File Recovery Program or Service

    As I am sure happens with other customers, we have an issue where some of our PDF documents were damaged. A data room service had an incident where downloaded files were truncated. In some cases, the files will not open in Adobe, but they will open in other programs such as Microsoft Edge or SumatraPDF. This is because the footer is damaged, but while Adobe will not open a file that is missing the %%EOF statement or other portions of the PDF document specification, these programs ignore some portions of the specification that are not essential to the data within the document.

    Short-term:
    1. I would like assistance determining whether the truncated portion of my documents includes document content, or just the footer. While I can see the file is truncated in a hex editor, I do not know the PDF specification well enough to tell where the content ends and the footer starts. I understand there may be a way to recover the documents if just the footer is damaged, but if any document contents are damaged, I should not spend any more time hoping to recover the documents.

    Long-Term:
    2. Access to a program from Adobe that is not as strict about following PDF specification standards. I understand this may not be possible as it may circumvent document security Adobe wants to enforce, but might be extremely useful in helping myself and others to recover data from damaged PDFs. Several other programs were able to open 30-40% of the damaged documents. I assume this is because Adobe demands a %%EOF or other specification standards or it won't open the document, but these other programs are not as strict in forcing documents to adhere to PDF specification standards.

    1. A PDF recovery service from Adobe. In looking to repair these files, there are several PDF repair services out there that allow you to demo with the first page, or alternate pages of a document to see if it can be recovered, however, they are often not trusted sources, or cloud solutions that may or may not retain your data. When documents are important enough to recover, we would appreciate a trusted partner to help recover files.

    As I am sure happens with other customers, we have an issue where some of our PDF documents were damaged. A data room service had an incident where downloaded files were truncated. In some cases, the files will not open in Adobe, but they will open in other programs such as Microsoft Edge or SumatraPDF. This is because the footer is damaged, but while Adobe will not open a file that is missing the %%EOF statement or other portions of the PDF document specification, these programs ignore some portions of the specification that are not essential to the data within… more

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15. Acrobat DC Standard hangs while loading license status

    When opening any PDF, document loads in DC, then hangs for ~10s while license status is accessed. Once license status appears in lower right corner (e.g. "Your current plan is Acrobat Standard DC, annual"), app becomes responsive again.

    New issue, very annoying, please fix.

    8 votes

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16. IMSlib nicht gefunden. Arcobat DC funktioniert nicht.

    Ich musste Acrobat DC über die Acc neu installieren.
    Nach der Installation kam plötzlich diese Fehlermeldung.
    Ich habe verschiedenen Vorschläge aus diesem Forum ausprobiert, keiner hilft.
    Ich bin nicht bereit die komplette Acc zu deinstallieren. Danach brauche ich ein bis zwei Tag um alles wieder einzurichten.

    OS X 10.14.6
    Acrobat
    Architecture: x86_64
    Build: 19.12.20034.328841
    AGM: 4.30.85
    CoolType: 5.14.5
    JP2K: 1.2.2.43391

    1 vote

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17. Export reviewed PDFs with markups to c drive

    How do I export 80+ PDFs that have been marked up in DC to c drive? i would like the exports to contain the markups from the reviewers. I would like to do this in bulk instead of 1 at a time.

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18. Acrobat DC wastes so much screen space in non-customisable areas - It is common to 'snap' the Acrobat Application to Half-Screen - but doing

    งง

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19. Dictate on a PDF using a Microphone.

    Hi,

    I would love to see the functionality of being able to dictate on a PDF
    file using a defined area...

    13 votes

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    Planned  ·  digvijay singh bisht responded

    Thank you for the suggestion. We have notified our engineering for the same. We shall get in touch with you incase we need more information.
    Thank you for the patience

20. Redactions stopped working

    Can no longer select an area to redact -- whole page redacts if I attempt to highlight an area, deleting all content. Worked fine previously; problems arose three months ago. Mac OS 10.11.4

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