783 results found
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Your admin website chanegs the language
When I want to edit my credit card details I get transferred to another website with the details. But the site is in Chinese. Even my language preference is clearly set to English. I cannot understand Chinese - why are you doing this? Do not want my money anymore?
I live in Hong Kong. But not everybody living in Hong Kong speaks Chinese! That is why intelligent providers have LANGUAGE PREFERENCE in the account settings and INTELLIGENT providers USE those preferences actually!
1 vote -
Fix your browser code!
Can't manage account settings in Firefox or Chrome. Page does not load properly. only works in Edge. Frustrating! Problem for several months!
1 vote -
Allow right-click option to "Save here" or "Choose other location"
Upon selecting a file or multiple files in a folder to convert to PDF, the right click menu should provide the option to either "Save here (or "save in same location" OR "Choose other file location".
3 votesWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Can we get "Deferred" added to the pick list for Set Status on Commenting?
Can we get "Deferred" added to the pick list for Set Status on Commenting?
2 votesThanks for bringing this issue to our notice. Your valuable feedback helps us improving our product. We discussed about this particular issue and we do not have any plans to work on it in immediate future. However, we’ll have it in our radar and might revisit at an appropriate time in future.
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Lack of vertical scroll bar
When using the latest version, the vertical scroll bar has been removed. Please add it, or, if it is in the program, have it load as the initial setting instead of having to work through IT department to change default settings.
1 vote -
Allow quick re-name of newly imported documents with right click of the document.
Frustrating that this isn't standard.
1 voteThank you for the suggestion. We have notified our engineering for the same. We shall get in touch with you incase we need more information.
Thank you for the patience
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Bug: Adobe Acrobat Pro DC for which I pay money does not work properly i.e. PDFs that DO HAVE at least two layers are never shown.
Scanned PDFs that are made searchable and editable DO HAVE at least two layers, but my Adobe Acrobat Pro DC does not show the layers when I click on the layers icon. I really want to talk to a human being of the Adobe REAL support team and have this issue fixed - I tried the chatting - it is useless!!! Please give me the opportunity to talk to a real ADOBE support person!!! I pay a lot of money every month and this issue is going on since quite a while!!! I have attached an example of a file…
1 voteThis is not a bug but as designed. So closing this thread.
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Syncing
Sync info
1 vote -
Autofill should be allowed in all editing.
Auto fill should be a feature on all editing features of the Adobe Product.
2 votesI have forwarded your request to engineering. It will be picked up after prioritization. We will contact you if we need some more information on this.
Thank you for your patience. -
auto-complete in forms should work in all fields and with any string
When auto-complete is turned on for a form, field entries are being saved but some randomly fail to auto-complete. For a form created in Acrobat, I can go to Edit-->Preferences-->Forms-->Auto-Complete-->Edit Entry List and see all the strings I would like to auto-complete. But some of them never auto-complete while others always do. I can find no common factor in the fields that are failing. See the attached form that you may experiment with. Support reproduced this bug and could not get all fields to work either. Case number 189034266
2 votesI have forwarded your request to engineering. It will be picked up after prioritization. We will contact you if we need some more information on this.
Thank you for your patience -
Have the straight red line under edit, comments available to copy onto the ribbon where it can be used after major line items.
Have the straight red line under edit, comments available to copy onto the ribbon where it can be used after major line items.
See 2nd PDF in document.
2 votesClosing as user has not responded for more than a year.
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Drop down list excel
I would like to be able to copy a list from excel and then add that to a drop down list in adobe. Many of us work with large blocks of data in excel and it would be nice to copy and paste a dropdown list from excel into adobe instead of adding each item one at a time
2 votesClosing this for now until we have further info on the request.
Can revisit later -
Change form field types
When creating a PDF Form from an existing document there should be a way to select a field and change the field type. Ex. change a text field into a dropdown list field
8 votesI have forwarded your request to engineering. It will be picked up after prioritization. We will contact you if we need some more information on this.
Thank you for your patience. -
reviewing a form
I have a form which I'm sending out for review.
The text boxes have a scroll option to allow the user to see all the text.
When I send it out for review the person reviewing cannot see the text the doesn't fit in the text box and there is no longer a scroll option.
Any ideas how to correct this issue?
2 votesClosing this for now until we have further info on the request.
Can revisit later -
Acrobat PRO bug/Creating a new file
In a PDF file you can find two documents like ID-Cards. While trying to cut them into two files, by clickig on the "creating PDFs out of copy" button, ADOBE doesn't Change the Format automatically, so the file get stretched up.
Is there a way to fix this?
1 vote -
Bug - sierra "invalid numeric value" error in acrobat pro xi
Bug Report - In macOS 10.12.1 sierra "invalid numeric value" error occurs when entering any value (number) for ppi in the Save As>Optimized PDF panel in Acrobat Pro XI.
1 voteWe couldn’t reproduce this issue in house, also Acrobat XI is now end of life, there is no active development planned for it. Request you to please upgrade to Acrobat DC.
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.stl
i need .stl 3d Data in Pro DC, please make it possible, that i can view and show also .stl 3d data in Pro DC - need it for my Job
greetings to the Team Michael
1 vote -
Combining PDF documents results in unprintable characters
Problem: when combining multiple PDF files into one PDF, the result will be a variety of unprintable characters.
1) EACH individual PDF file appears fine (both on the screen and when printed). There are NO unprintable characters within the PDF.
2) CAN combine say 5 to 15 PDF files. All Fonts & characters appear fine (within the combined PDF). WILL also print OK. NO unprintable characters.
3) Now try to combine about 35-60 PDF files into ONE PDF file (NOT good). The COMBINED PDF will display on the SCREEN unprintable characters ( = square box) on nearly every page!
Occurs…3 votesWe are closing this case from our end as there had been no response from your side despite reminders. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
BUG: Horizontal stripes making pdf for Autodesk Inventor documents
I have documents from Autdesk Inventor in Windows 10. When I pdf using Acrobat DC Pro trial version, portions that should be uniformly shaded are have horizonal stripes instead.
1 voteWe are closing this case from our end as there had been no response from your side despite reminders. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Bug: Acrobat Pro DC crashes after comparing files and trying to close compare file
- Open Acrobat Pro DC.
- Open file A.pdf (which I believe was created by InDesign from AB.indd)
- Open file B.pdf (which I believe was created by InDesign from AB.indd)
- Under Tools, select 'Compare Files'.
- Click the 'Compare' button.
- After it creates the comparison report, close the document tab for [Compare Report] B.pdf, by clicking the 'X' on the tab.
- It should ask, "Do you want to save changes to '[Compare Report] B.pdf' before closing?"
- Click 'No'.
- A box pops up saying "Adobe Acrobat DC has stopped working." Problem Details are: Problem signature: Problem Event Name: BEX Application Name: Acrobat.exe Application Version:…
1 voteAs there hasn’t been any update from the user, marking the status as ‘Declined’.
- Don't see your idea?