721 results found
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Provide subscription overlap for an extended period to allow methodical migration to a new PC
Currently have subscription licensed on two machines. Upgrading one machine and need three machine use for a period of time so that I can methodical migrate to the new machine rather than clutter it with years of outdated data & files.
1 vote -
Reading multi-page table with NVDA or JAWS
Accessibility with NVDA / JAWS: for a data table that spans multiple pages in large files:
UsingAcrobat Reader DC Version 2019.010.20098 on Windows 10 laptop
At present my experience is that the table is not exposed as a continuous table.
Consider a 3 column table.
Only on the first page on which the table begins, the column headers are read as one switches columns.
For an NVDA or JAWS user, every subsequent page seems to have a distinct 3 column table with x or y rows and the column headers on the first row of the table on the start…1 voteHi,
Since I haven’t heard from you, I believe the issue is resolved on your side.
Feel free to contact us anytime.Thanks
Rachit -
Change in color for selection in Mac
In Mac O.S 10.13.6: the selection color is by default blue, it is not taking the system color . Tried with Acrobat XI pro and even Acrobat Reader same thing. Checked in Mac o.s : 10.14 as well, the same .
1 voteHi,
Since we haven’t heard from you I believe the issue is resolved.
Feel free to contact us if you have any issue.Thanks
Rachit -
Need to be able to hide or resize the intrusive pane ("Create PDF"; "Combine Files"; etc.) on the RIGHT. It consumes valuable screen space.
Need to be able to hide or resize the intrusive pane ("Create PDF"; "Combine Files"; etc.) on the operator's RIGHT. It consumes valuable screen space. Make it available when needed and GONE when not.
1 voteHi,
Feel free to contact us in case of any issue.Thanks
Rachit -
Size Customization for MAC OS
When opening a PDF with Adobe Acrobat Pro on a Mac, have an option to let the customer decide the default opening size. Right now, the application opens to FULL SCREEN, when it would be much more convenient to have the opening to a smaller size, such as 100% of the page width (such as 8.5 "). When working on more than one document and opening the PDF to check a point, it is very annoying to have the PDF load in full screen, blocking all other things on the desktop, including the customer's primary document.
1 voteHi,
Since we haven’t heard back from you for so long, We are closing this thread.
If you still face any issue, do let us know
Thanks
Ayush Jain -
Number of Machines Authorized per License
The current two machine limit is much lower than what is offered by other subscription services. iTunes allows 5 per account, for example. Having one person use 3 machines regularly is not uncommon. I use a work desktop, a home office desktop, and less frequently, a laptop when traveling. It is very inconvenient to have to constantly sign in and out on these machines. I would urge Adobe it increase it's limitation to 3-5 machines per license purchased.
1 vote -
Reading Order Tool and Highlighting Content is Inaccessible to Screen Reader Users
Bug: The Reading Order Tool, and / or Highlighting content in a PDF document for tagging is inaccessible.
Steps to reproduce:
1. Using Acrobat Pro DC 2019 under Windows 7 / 8 / 10, open an untagged PDF for which you do not have the source file.
2. Preferably, launch a screen reader such as NVDA (http://www.nvaccess.org) or JAWS 2019 (www.freedomscientific.com)
3. Attempt to begin tagging portions of the document. For most people, this is done using the reading order tool found in the accessibility tools.
4. Once in the reading order tool, attempt to select…1 vote -
"Combing files in Acrobat..." is not combining .HEIC files
Working on Windows 10 Enterprise, Version 1803, OS Build 17134.523
Acrobat Pro DC, Version 2019.010.20069When combining a list of files, Acrobat will not actually combine the file type HEIC. Everything else is combined but there is no indication in Acrobat that it left the HEIC files out. When combining dozens of files, it is easy to miss this issue.The "Files" attachment shows two PDF's and an HEIC file that need to be combined. When I select all, right click, "Combine files in Acrobat...", I get the results in the "Results" attachment. All that appears is the two PDF's.
1 voteHi
Acrobat does not support .Heic files. In case, you want to combine it, you can print it to PDF from native application and then combine it.
Thanks
Tanvi -
Dropdown empty default value
if i create form i need to create dropdown where is default empty value and user chose something only if he need it
1 voteBasically, a drop-down field can’t have a completely blank value (unless you set the values using a custom script).
You can add a value that’s a single space, though, or an underscore, or something like “SELECT ITEM” and set it as the default value.
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I just need to be able to measure stuff on pdf drawings.Is there another product which does this more simply?
I am a construction estimator. I just need the ability to measure from drawings quickly. Does Adobe have another product that does this and without all the bells and whistles?
1 voteHi,
Since we haven’t heard back from you for so long, We are closing this thread.
If you still face any issue, do let us know
Thanks
Ayush Jain -
Dynamic menu - Hit or Miss
Edit Menu > Form Options: does not always show when opening a Form PDF. In Acrobat Standard DC it is hit or miss as to if the Edit Menu show the Form Options selection.
What makes the 'dynamic menu' feature sense a pdf form?
1 voteEdit > “Form Options” > is visible (default) in following two cases -
1. A reader extended PDF is opened in Acrobat.
2. A distributed PDF.The menu option is also, available in same session for a non-Reader Extended PDF (or non-distributed) if they are opened with a Reader Extended PDF (and/or Distributed PDF).
That ways the “Edit > Form Option” stays visible until user exit Acrobat application.Please note, Edit > “Form Options” > does not appear when we are creating form from scratch because as an author he/she has the advantage of using Prepare Form Tools.
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Adobe crash
My Adobe Reader DC crashed on my Mac and I can´t close it, restart it or anything. Even I can´t restart my laptop because is still open. I am trying to log in my account, but this is also not working (still waiting for the reset password mails). I don't now how to delete the program and reinstall it.
1 voteMarking this issue as resolved as there is no response from the user.
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unsupported fonts
there are lots of fonts that become nonsense symbols when we open a PDF...it would be handy if we could back our, right click and open a PDF as an image, then it would not be an issue.
1 voteHi,
Since we haven’t heard back from you for so long, We are closing this thread.
If you still face any issue, do let us know
Thanks
Ayush Jain -
Issue with pdf files coming from Nitro 9
When combining pdf files coming from Nitro 9, in some cases I have issues with some sentences. There are missing letters.
It doesn't appear each times, but when it appears it is always the same mistake1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Correct Hebrew reading order in PDF
When exporting a PDF from a Hebrew InDesign file, where the tagging order is correctly set from RTL and Adobe World-Ready Paragraph Composer is checked, the screen reader (JAWS in this case) reads the Hebrew text backwards. Is this something that is currently supported?
1 vote -
I was having problems getting Abode to work so cancelled my subscrition. Now all the invoices using abode have been deleted
I was having problems using abode so cancelled my subscription from frustration. All my invoices were done on this system and now I have no record. Why were the invoices removed from my system when I cancelled my subscription, they were done while I was paying to use it and I want them back
1 vote -
fill and sign entries stay editable
fill and sign entries (text inputs into forms) are initially editable but then lose editability for unknown reasons. When filling in a large form I need to be able to go back and change entries. Why do my entries stop being editable??
1 voteEntries in Fill and Sign will stop being editable once you apply a signature/initial to document and then save it.
Regards,
Sandeep -
give user ability to cancel subsriptions
please give users the ability to cancel subscription when no other options adobe states the instructions. user has called several times, chatted several times, user has contact credit card company and paypal and adobe. adobe reponds with same solutions that dont work and even closes tickets that are unresolved, provide excessive wait times making it impossible to cancel membership. requestred assistance from law enforcement and other and other agencies as adobe s obtuse consideration is too take your money with no soutions. adobe appears to employ mentally impaird personnel that are unabke ti decipher common english thereby abdoning common sense…
1 vote -
pdf extension for microsoft edge browswer
An extension for PDFs in Microsoft Edge is needed so PDFs can open in Acrobat (or Reader) instead of the browser
1 vote -
No se encuentra IMSLib.
Problema de instalación no se encuentra IMSLib. Los servicios de Acrobat no funcionan.
Ricardo Rojas 21/12/20181 voteNo response from customer for 3 months.
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